QA Lead

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Lead quality engineering for the IGA Connectors team, responsible for building a scalable connector framework and out-of-the-box (OOTB) integrations with enterprise systems (SaaS apps, directories, HR systems, On-Prem systems). You will drive automation, and ensure high-quality delivery of API-driven, integration-heavy components in a cloud-native SaaS environment.

Drive shift-left and automation first practices Commit to the quality of all released content Take an active role in process inspection and continuous improvement Plan, define, and execute tests as part of team QA related activities Maintain and prioritize open issues and bugs to ensure effective tracking and resolution Define and execute testing for OOTB connectors, ensuring seamless integration with external systems Validate end-to-end identity flows: provisioning, reconciliation, entitlement sync, and JML (joiner-mover-leaver) scenarios Lead API and contract testing (REST APIs, webhooks, schema validation, error handling, throttling) Design and build automation frameworks and test utilities, including mocks/simulations for external systems Ensure data integrity and mapping accuracy across source and target systems Test for scale, performance, and resilience (bulk operations, retries, partial failures, outages) Integrate QA into CI/CD pipelines and DevOps workflows, enforcing quality gates Perform deep debugging, log analysis, and root cause investigation across distributed systems Collaborate closely with engineering, product, and platform teams to drive a quality-first mindset Qualifications 5+ years experience as a QA Lead 10+ years in QA with strong focus on API and integration testing Hands-on experience with test automation (Robot, Python or similar) Experience testing SaaS platforms, distributed systems and On-Premise systems Strong understanding of REST APIs, data validation, and system-level testing Solid knowledge of QA methodologies, SDLC, and Agile practices Proactive mindset and a passion for excellence and continuous improvement Curiosity and self-learning skills; ability to collaborate cross-functionally Soft skills: Excellent time management and ability to deliver high-quality results on schedule Proactive by nature; internal drive for excellence and improvement Team player Ability to work alone Capability to manage task priority effectively Fluent in English Preferred Qualifications Experience in IGA/IAM or identity security domain Familiarity with SCIM, LDAP, OAuth, SAML Experience testing connectors, middleware, or integration platforms Exposure to cloud platforms (AWS) and CI/CD tools Exposure to observability platforms like Datadog  Success Metrics High-quality, reliable connector framework and