Manager, Outside Sales

Why WM Canada? People are the driving force behind everything we do. From drivers and technicians to analysts, managers and corporate professionals, every employee plays a role in delivering essential services that support communities across Canada. Whether you're starting your career, growing your expertise or taking the next step into leadership, you'll find opportunities to build a long-term future at WM Canada. We invest in our people through training, development and opportunities to grow because we believe great careers are built, not found. In fact, many of our leaders began their careers in frontline and technical roles, reflecting our commitment to developing talent from within. Build a career that matters. At WM Canada, the work you do extends far beyond the office. Every day, our teams support the essential services that help communities thrive. Whether you're developing business strategies, supporting employees, serving customers, managing technology, driving growth or strengthening our brand, your contributions help power one of North America's leading environmental services companies. Why join WM Canada? Make an impact Help shape solutions that support communities, customers and critical infrastructure across Canada. Career growth that doesn't stand still Build new skills, explore new opportunities and grow within a company that values internal development and advancement. A culture built around people Join a collaborative team that invests in leadership, development and helping employees succeed at every stage of their careers. National scale. Local impact. Be part of a Canadian team backed by the resources, stability and opportunities of a North American industry leader. Rewards that grow with you Competitive compensation, retirement savings support, employee share ownership opportunities and programs designed to support your wellbeing. Why people stay Opportunities for career advancement Meaningful, purpose-driven work Strong leadership and development programs Industry stability and long-term growth A culture rooted in safety, integrity and accountability Build your tomorrow at WM Canada. I.

Maintains and generates profitable revenue by leading a team of sales and account management representatives. Assists in developing and executing the Area's Sales and Marketing Plan in order to improve revenue quality through price and service decisions. This includes executing strategies to grow market share, acquire new business, and expand WM's presence within assigned territories. This is a management position. Placement into or advancement to this position is dependent upon individual performance, local market conditions and/or district's requirements. This position is eligible to participate in sales incentive and recognition programs upon successful completion of training prerequisites and Area management approval. II. Essential Duties and Responsibilities Leads the Area’s new business development efforts by directing and supporting SAEs in prospecting, competitive takeaways, and market share growth; assigns new business targets and ensures consistent field execution. Drives the Area’s growth strategy by reinforcing disciplined prospecting, cross selling, and pipeline development practices; partners with Sales and Retention teams to ensure alignment between acquisition and retention priorities. Demonstrates outstanding management and customer service skills to motivate team members and affect a loyal customer base. Establishes and maintains a high level of customer satisfaction on all transactions with existing customers. Communicates to and works with the Area Management Team to help resolve unique customer issues. Supervises activities of the Sales Department. Ensures team members meet or exceed call activity, proactive retention, pricing improvement, service upgrades, and service agreement conversion goals. Also ensure SAEs meet or exceed new business acquisition, prospecting activity, and