Server Platform Engineer

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.   Job   Family : Systems   and Security       Job Profile   Title: Systems Engineer   I     Job Posting Title:        Server Platform Engineer -     Location/ Division Specific Information-       Austin TX/   P03         How will you make an   impact?-       Jabil is seeking a Server Platform Engineer who will directly contribute to the transformative growth within our Enterprise and Infrastructure division by applying unique and innovative approaches to solving problems of server solutions for our customers.   You will   be responsible for   contributing to the end-to-end definition,   development   and customer sample validation of server and rack level solutions spanning multiple customers and manufacturing regions.  You will also   be responsible for   interfacing   with customers, sales, marketing, CTO, and product engineering teams to ensure your deliverables meet the creative solutioning and   optimal   performance expected of our customers. ***** This position is not eligible for immigration and/or visa sponsorship. Applicants must be legally authorized to work in the United States without current or future sponsorship by Jabil. Applicants requiring sponsorship will not be considered.       What will you do? -      Serve as a trusted technical advisor to lead systems engineering/management, guiding customer solutions focusing on application, storage, and networking performance.   Perform system assembly, system-level validation, and   debug of   server platforms to support customer samples and solution validation.   Own end-to-end customer escalation management, including   issue   triage, root cause analysis, supplier coordination, and critical bug resolution.   Lead maintenance release activities, including technology transitions, supply continuity, and implementation of approved design updates.   Engage directly with customers and partners to understand business needs and demonstrate Jabil’s solution capabilities.   Drive pre-sales technical activities to   identify   and enable   new design   opportunities in collaboration with sales teams.   Develop and   maintain   strong technical relationships with key customer accounts and support account growth   objectives .   Ensure   timely   and successful delivery of development efforts for both new and   sustaining   products.   Translate customer requirements into scalable technical solutions, partnering closely with sales, architecture, and business unit teams.   Deliver technical presentations, training, and updates to customers, partners, and internal stakeholders.   Design and develop customer sample systems and define activities   required   to transition solutions to mass production.   Provide onsite and ongoing customer support, including issue resolution and technical guidance.   Manage and track firmware, BIOS, and BMC updates throughout the product lifecycle.   Continuously evaluate emerging technologies and tools to drive innovation and improve solution effectiveness.   Support global customer engagement, including up to 10%   domestic   and international travel.         How will you get here?  –         Education:    BSEE, BSCS or equivalent is   required       Experience :      5+ years of related engineering experience   Excellent verbal and written communication skills   Experience working in