Director ITIM Build US West & Canada
Microsoft
- Location
- United States, Multiple Locations, Multiple Locations
- Work model
- On-Site
- Level
- Staff
- H-1B history
- 2,066 approvals (FY2023)
- Posted
- 2h ago
About this role
Overview
Microsoft Cloud Operations and Innovation (CO&I) is the team behind the cloud. Within CO&I, the Engineering Procurement & Construction (EPC) organization is responsible for delivering core datacenter infrastructure for Microsoft’s cloud business. The MS portfolio consists of complex, multi-disciplinary, large scale, multi-year datacenter construction and lease projects. We are looking for a passionate, high-energy individual to help build the cloud datacenters that power the world’s largest online services. The US West & Canada Integration and Technical Infrastructure Manager (ITIM) Build leader is a critical member of Microsoft’s Cloud Operations & Innovation (CO+I) team, responsible for managing the team of Metro and Campus ITIM leads for Microsoft-owned systems and services in new data center builds. This role ensures timely delivery of technical infrastructure to support Microsoft’s cloud capacity needs. This is a people management role.
Responsibilities
People Management Managers deliver success through empowerment and accountability by modeling, coaching, and caring. Model: Live our culture. Embody our values. Practice our leadership principles. Coach: Define team objectives and outcomes. Enable success across boundaries. Help the team adapt and learn. Care: Attract and retain great people. Know each individual’s capabilities and aspirations. Invest in the growth of others. Manage a team of Metro ITIM leaders to support the EPC organization to deliver network fitout milestones. Identify, recognize and retain top performers and support the development of our long-term team growth goals in the US-West & Canada region. Perform regular visits to Metros within the US-West & Canada to support the team and build morale. Technical Integration: Coordinate procurement and installation of telecom systems, security systems, furniture/fixtures/equipment (FFE), and corporate network infrastructure. Collaborate with Data Center Engineering (DCE) and specialty consultants to review and execute design improvements. Lead the US-West ITIM team to deploy solutions at the metro and subregional levels to ensure business targets are met and we optimize speed to market. Change Management Leads the implementation of organizational policies and processes, in compliance with Cloud Operations + Innovation (CO+I) partners with a focus on cost savings, scheduling optimization, value engineering, enhanced customer service, or improved asset management. Financial Acumen Holds others accountable for identifying cost-effective solutions for the strategic and tactical delivery of a construction project. Develops and estimates project costs, budget management, and financial reporting. Goal Alignment Facilitates collaboration with other internal teams (e.g., Design, Construction, Procurement, Contracts, Security (OSSC), Information Technology (MSIT), Legal, Project Engineering, Business Risk Management, etc.) to maintain a shared vision and goals for the projects. Project Management Manages team's deployment of large-scale, campus, and/or regionally-based delivery solutions (e.g., new and/or retrofit data center solutions) while also socializing with regional leaders. Sets goals for internal and occasionally external project teams under their purview of responsibility, monitors completion of responsibilities, measures performance against contracted Key Performance Indicators (KPIs), and seeks and delivers feedback to achieve timely results that prioritize security in documentation, design, and/or execution. Provides regular reports regarding performance, insights, issues, and site visits performed (e.g., photograph evidence). Technical Acumen Analyzes and recommends delivery options from a technical standpoint based on best practices and trends, supports the development and implementation of all organizational procedures and standards, and ensures they are followed by all team members and vendors with adherence to security core