Sales Enablement Co-op
UnitedHealth Group
- Location
- Indianapolis, Indiana
- Employment
- Internship
- Work model
- On-Site
- Level
- Intern
- Salary
- $18 – $32/hr
About this role
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together You'll be at the core of Sales Enablement, helping to ensure that solutions for customers with insurance needs come to fruition. If you want to advance your learning in a technology environment that's always pushing the envelope, you've come to the right place. The UnitedHealthOne team, part of UnitedHealthcare's thriving family of businesses, is a team of people who are passionate about using consultative sales to help improve the lives of millions and make health care work better for all. During this 5-month Co-op Early Careers internship opportunity, you'll gain insight to call center operations, insurance sales, and more. You'll be trained on the specifics of your sales enablement track, with the opportunity to gain exposure to the broader operations. In addition, the Co-op also offers networking, collaboration opportunities as well as mentorship from experienced insurance professionals and leaders. The intent of our Co-op program is to provide return internship opportunities or full-time employment opportunities at UnitedHealthOne, depending on eligibility. This full-time Co-op position will be available for the Summer/Fall semester, starting July 6, 2027. The following are examples of tracks where candidates may be placed. Please note that track placement is dependent on business need and availability, and there may be opportunity to gain exposure to multiple tracks during your Co-op experience: Onboarding, Licensing, and Appointments Agent onboarding and ready-to-sell activities Training Design & delivery of agent training and assessment of knowledge, along with classroom chat facilitation and tracking responsibilities Workforce Management Utilizing software tools and call volume history to help manage daily staffing levels and determine effective methods for making staffing adjustments for our dynamic call center You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities
Identify, track, report and resolve critical dependency issues Keep records and provide reports to management team on a regular & timely basis Maintain and develop business relationships with internal and external partners Utilize internal learning platforms and training resources to support use of software and technology Generate weekly schedules Schedule non-phone activities Monitor attendance/schedule adherence and take appropriate action as needed Proof-read and make recommendations for e-mails, reports and collateral materials Special projects & ad hoc reporting as required Active participation in team meetings and Co-op programming, including a culminating executive presentation Commitment Expectations: Generally, this means that students have limited, additional coursework (0 - 6 credit hours for the fall semester), along with outside commitments that are flexible to the agreed-upon work hours for the duration of the Co-op This is not a situation where hours and location of work are at the discretion of the student; hours are agreed upon, in advance, with the Co-op supervisor, and work location needs to be a protected health information (PHI) compliant space (no coffee shops or generally other 'open' Wi-Fi networks are to be used) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
Currently pursuing a Bachelor's degree from an accredited college/university Actively