Senior Software Engineer

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

We are looking for an experienced full-stack developer. Our team was originally part of Lexion and recently acquired by Docusign. We offer the best of both worlds: a startup small company feel, with the resources and backing of Docusign. You will be joining a team building AI-powered features that use the latest technology including LLMs, agent frameworks, RAG, and embeddings. Your work will support Docusign’s large customer base, prioritizing user facing functionality and building highly scalable and available microservices. This position is an individual contributor role reporting to a Senior Manager, Machine Learning.

Write clean, high-quality, maintainable, and testable code, primarily using React and C# Work closely with ML Engineers and Applied Scientists to implement ML Pipelines that include LLMs, RAG, and agent frameworks Develop within an Agile/Scrum framework, leveraging tools such as automated unit testing, CI/CD pipelines, code reviews, and version control (Git) Identify and raise issues proactively that could impact delivery timelines Work in SQL, Backend Services, REST API, Azure stack Work with Project Management and other developers to understand design requirements and provide estimates for development Fix production issues and maintain the code as needed Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 8+ years of related experience with a Bachelor’s degree; or 6 years related experience with a Master’s degree; or a PhD with 3 years experience; or equivalent experience Experience working with systems that use modern AI technologies including LLMs, RAG, and agent frameworks Back end development experience Proficiency in modern server- side development using modern programming languages like .NET (our preferred platform), JVM(Java/Scala), NodeJS, or others Experience with NoSQL and SQL Experience with Docker or other containerization technologies Experience working with scalable microservices Experience making improvements to existing large code base Experience using Git or other version control systems Fluency in English both verbal and written Preferred Experience working for a SaaS company Experience working independently and in team environment as needed A track record of being a self-starter - Individual/team responsibility is our main driver in the development work Experience with React/Typescript Experience working in legal tech Practical experience with any Cloud technologies: Azure, Kubernetes, AWS, etc Experience in designing and implementing RPC protocols Strong interest or documented experience in large scale microservice architectures Focus on writing high quality code that is easy to maintain and read by others Strong understanding and experience in agile methodologies