Pharmacy Support Center Representative

Location: 1500 Brooks Ave Rochester, NY 14624    Availability Requirement for this role: Morning, afternoon, evening (includes weekends). Age Requirement: Must be 18 years or older Time Type: Part time    Pay Range: $19 - $20 / hour Why Work Here Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of.

Note : This position is based in Rochester, NY and requires up to 6 weeks of training at our corporate office during the availability hours listed below. Upon completion of training, this position is fully work from home. Availability : This is a part-time position that includes evening and weekend shifts. Shift times will vary between the hours of 8:30am-9pm Monday through Friday, 8:30am-6pm Saturday, and 830am-5pm Sunday. What will I do? Able to answer a high volume of incoming calls; assist customers by answering any questions Communicate with internal customers (store pharmacies) regarding customer information/orders Meet individual goals and team averages for number of calls per hour and talk time per call Able to multi-task and complete work efficiently and effectively Comply with all policies, state and federal laws including HIPAA - Must have a secure and private workspace to answer calls per HIPAA guidelines Required Qualifications: Ability to work in a fast-paced environment   Systems aptitude, data entry and multitasking skills   Preferred Qualifications: 1 or more years of pharmacy technician experience Call center experience   Medical or insurance experience   Proficiency with EnterpriseRx