Community Impact Territory Manager
Fifth Third Bank
- Location
- Dallas, TX
- Work model
- On-Site
- Level
- Mid
- Posted
- Aug 26, 2026
About this role
Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: This role engages with managers and leaders within the Community & Economic Development organization and statewide market(s) and multiple regions to provide leadership, direction and oversight in achieving compliance with the Bancorp Community Reinvestment Act strategic plan and program requirements. This role will advise and recommend on program creation, risk analytics and responsible banking initiatives across statewide market(s) and multiple regions. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: Community and Economic Development Responsibilities: Develop and execute Regional CRA market execution plans across statewide markets(s) and multiple regions that drive CRA results. Develop and maintain Community and business relationships across statewide market(s) and multiple regions that advance CRA related activities leading to measurable lending, investment and service opportunities for Fifth Third Bank. Maintain strong network of market community development intermediaries/initiatives (government agencies and non-profits) across statewide market(s) and multiple regions, including serving on regional and/or national committees/boards related to community Manage statewide market(s) and multiple regions achievement of an overall performance rating of satisfactory or higher. Assist Regional Lines of businesses across statewide markets in developing and/or maximizing Innovative products, services and initiatives that Meet Community credit needs and generates CRA business opportunities Manage the bank's philanthropic efforts across statewide market(s) and multiple regions in partnership with Region President's and LOB leadership. Management Responsibilities: Oversee and coach assigned Direct Reports in the implementation/execution of CED Program requirements, CRA compliance and strategic Community Development activities across statewide markets and multiple regions. Assist Regional leadership teams in creating strategies and action plans to address CRA performance needs. Attend Regional LOB partner meetings on a recurring basis to Provide CRA expertise, guidance and support. Work directly with peers to ensure effective execution of identified CRA strategic priorities throughout all regions. Apprise CED Regional Director of performance concerns/issues of assigned CED Managers/CDRMs as well as non-compliance with program requirements and CRA market performance deficiencies, includes quarterly analysis/assessment of region's performance. Lead, chair or co-chair CRA and fair lending responsible banking working groups, Committees or projects (as needed). Training Responsibilities: Complete mandatory CRM compliance training. Train statewide and multiple Regional market(s) LOB Partners on relevant CRA regulations and Provide guidance on necessary policies and procedures implementation to ensure compliance. Regulatory Responsibilities: Interface with regulatory agencies, Responsible Banking, and Internal Audit related to CRA and Fair Lending concerns (as needed). Monitor and Communicate CRA performance risk position with LOB leaders across statewide market(s) and multiple regions on a regular basis. Collaborate with CED functional units (CED Program teams, CRA compliance, etc.) to ensure full knowledge of departmental priorities and risk positions Assume additional responsibilities as assigned.