Director - BI, Reporting and Data Visualization 3

Director - BI, Reporting and Data Visualization Ready to turn bold ideas into real-world impact?  At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges.   If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.    Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.  Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

About the Role:   We are looking for a SME to manage the Plan and manage the successful implementation of large-scale employee experience survey programs his role involves working with multiple teams to plan, solution design, build, test, and launch surveys and in-platform reporting (such as dashboards) to help us understand and improve the employee experience of a large global workforce. This role involves working with multiple teams to plan, build, test, and launch surveys and dashboards that help us understand and improve employee experience across the organization.

Project Planning & Coordination   Create and manage the project plan for the Plan and manage the successful implementation of large-scale employee experience survey programs.   Collaborate with multiple teams including stakeholders, technology partners, and employee data analysts Share key dates and updates with stakeholders.   Survey Management   This role be a SME role with supervisory responsibilities of more junior team members - and something that calls out the need to mentor and develop expertise in the Qualtrics Employee XM platform in these more junior team members   designing optimal survey programming and invitation/reminders approach based on provided questions/content   Build and test surveys in Qualtrics Employee XM.   Prepare and import employee lists into the Qualtrics Employee XM platform and create/validate in-platform org hierarchy.   Finalize and launch survey release.   Dashboard Development     Collect feedback designing dashboards to best meet business requirements    Build and test dashboards for different user groups entire global workforce team   Finalize and release dashboards after review and approval.   Communication & Support   Schedule briefings and send updates to relevant teams.   Provide survey fieldwork and post-dashboard release support’ because there is a need to provide on-going dashboard support any time a dashboard user might raise an issue even if it is months after the release of dashboards   Analysis & Reporting   Monitor pre/ post survey responses and data quality and perform dashboard testing.   Development and implementation of text analytics model using the Qualtrics Employee XM (EX) Text iQ feature.   Good knowledge in HTML, VBA, Excel, CSS editing’ and ‘Good knowledge in Python, SQL, jQuery, or JavaScript’.     What You’ll Need:   Relevant years of Demonstrable experience delivering large scale employee experience survey programs in the Qualtrics Employee XM platform    Good knowledge in HTML, VBA, Excel, CSS editing’ and