Customer Program Manager
Hewlett Packard Enterprise
- Location
- Shanghai, Shanghai, China
- Work model
- On-Site
- Level
- Staff
- H-1B history
- 167 approvals (FY2023)
- Posted
- Aug 17, 2026
Skills
About this role
Customer Program Manager This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.
Who We Are
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description
Professional Services Delivery – Global Competency Center is a global team of 1,000+ professionals, united by expertise, passion, and a commitment to excellence. With an average experience of over 10 years, our consultants bring deep domain knowledge and cross-industry insights that help us deliver meaningful outcomes for our customers worldwide. Strategically located in India, Sofia, Tunis, and Dalian, our teams collaborate seamlessly to provide a full spectrum of consulting services, The candidate will provide : Proven experience as a Project Manager or Project Lead, with solid knowledge of standard project management methodologies, including scope, schedule, effort, risk, resources, communication, and quality management Must have direct project management experience with end users (not limited to subcontractor/vendor-side PM roles) Experience in communicating with clients, including explaining design, solutions, and work scope, and driving alignment through effective negotiation Strategic and flexible thinking, with a proactive and results-oriented mindset Experience in managing projects involving Japan customers or cross-border teams is highly preferred. Technical Expertise and Skills required Candidates must demonstrate strong proficiency in at least one of the below technical domains. Multiple areas will be an advantage. Cloud Platforms: AWS / Azure Hyper-Converged Infrastructure (HCI) Container Technologies (OpenShift / Kubernetes) ★ Virtualization Platforms (VMware / Hyper-V) ★ Operating Systems (Windows / Red Hat Linux) Infrastructure Middleware (Job Scheduling, Monitoring, Backup) Hardware (Servers / Storage) Automation (Ansible) Scripting (Shell, PowerShell) Low-Code Application Development (e.g., Power Platform) Candidates with strong experience in design and build phases of projects are highly preferred. Business Skills & Language Requirements Proficient in Japanese communication (JLPT N1) English proficiency with a TOEIC score of 700 or above Strong project management capability with the ability to drive tasks independently Proven leadership skills and ability to guide team activities Strong collaboration skills, working effectively across cross-functional and global teams Excellent logical thinking and analytical problem-solving ability Effective communication and negotiation skills Demonstrated problem-solving mindset in complex project environments Experience as a Bridge System Engineer (BSE), coordinating with offshore development teams What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive