Business Development Community Liaison - Southeastern VA Region

Business Development Community Liaison (Southeastern Virginia Territory) Territory/Region: Southeastern Virginia, the Peninsula, James City County, and Tidewater.

The Business Development Commnity Liason position requires 50%-90% travel. Newport News Behavioral Health Center is a 132 bed intensive and highly structured residential treatment for psychiatric and behavioral health needs of adolescent males and females ages 7-17yrs. Newport News has an on-site certified school, therapists, and vocational programming. Newport News, VA is a beautiful seaside city, rich in maritime history and conveniently located to DC and other major North Eastern cities.

Summary: The Business Development Community Liaison develops relationships at all levels of their customer base in a manner that establishes the business development representative as a credible, reliable, and valued resource to the customer/referral source. He/She is knowledgeable of the various components and benefits of residential treatment and acute care programs; and is familiar with the numerous and sometimes complex tasks of facilitating and supporting referrals through the admissions process. The Business Development Community Liaison implements the facility business development plan to meet/exceed referral and admission goals in assigned geographic territory by focusing on developing and managing productive, long-term referral relationships with existing primary and new referral sources. This position involves daily travel, including overnight travel; meeting with referral sources (new and existing) including hospitals/ER’s, DSS’, Court Service Units, psychiatrists, psychologists, other private providers, CSB’s, schools, and other community resources. Job Duties: Develops/Outlines a quarterly seasonal action plan and meets with supervisor quarterly for updates and modifications of plan. Include holiday referral development plan, fall and spring school campaigns. Must have ability to assist in the implementation of marketing programs and strategies. Accurately qualifies accounts as High, Medium, or Low for business potential. Identifies Top Ten Referral Sources quarterly. Develops new leads/accounts and maintains an updated profile of assigned accounts with current activity. Manage existing customer relationships within accounts. Ensures that Service AI Contact Records are updated and completed monthly, along with month-end report. Maintains a weekly number of qualified business development face-to-face meetings and contacts (number of contacts assigned by DBD) Daily monitors the referral and admission case management of referrals for his/her territories. This includes but is not limited to; tracking the progress of the initial review of referrals by NNBHC, assisting with getting additional information, and facilitating the admission of the youth to the facility. Meets or exceeds monthly and annual performance goals/expectations for referrals/admissions. Contacts customers utilizing services within the first month of placement, with regular contact monthly as appropriate, to inquire about satisfaction with services and need for other services. Performs other duties as assigned/required by this position.

Highlights: Challenging and rewarding work environment Competitive Compensation Tuition Reimbursement Program Excellent Medical, Dental, Vision and Prescription Drug Plan 401(K) with company match and discounted stock plan Generous Paid Time Off Career development opportunities within UHS and its 300+ Subsidiaries Qualifications Basic Qualifications: Must be at least 21 years of age. Must have the following:

Bachelors in Marketing, Business Administration, Behavioral Science, or related field highly preferred.

Minimum of three (3) years of experience directly related to mental health care marketing in hospitals or managed care environments. A strong client service background is mandatory.