Change Delivery Lead
Truist Financial
- Location
- Charlotte, NC
- Work model
- On-Site
- Level
- Senior
- Posted
- Aug 24, 2026
Skills
About this role
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Responsible for delivering multiple programs that support the overall strategic objectives of the business unit. Provides oversight and leadership to cross-functional teams to execute on concurrent projects of varying size and ensures standard project protocols are met. This teammate possesses expert knowledge of the processes in the assigned portfolio and is a key contributor to line of business’ success. Essential Duties and Responsibilities Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Manages the intake, planning, business readiness, and execution of assigned initiatives. 2. Leads cross functional teams to effectively deliver project objectives including a successful communication and training plan. 3. Oversees and/or prepares and maintains necessary project materials and artifacts. Ensures project documentation has appropriate level of traceability, tracking all impacts to completion and knowledge delivery to impacted audiences. 4. As appropriate, systematically review components of processes/programs to identify potential areas of improvement based on cost/benefit analysis, client impact and/or regulatory requirement. Identify and systematize best practices to reduce unneeded process variation and improve service quality and efficiency. 5. Provides program level dashboards and executive summaries to keep leaders abreast of the health of the assigned programs 6. Establishes and maintains relationships with all stakeholders ensuring coordination across cross-functional teams and obtains leadership support and buy-in of delivery plan 7. Will serve as an individual contributor with ownership of a complex project portfolio and will have indirect leadership of junior level resources. Will direct and review the work of junior teammates and provide project-related performance reviews to their direct leader. Will promote a cohesive, inclusive, team-oriented culture aligned with the Truist purpose, mission, and values Qualifications Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor’s degree in a business-related field, or equivalent education and related training 2. 8-10 years of experience in consulting, project management or process improvement related role. 3. Advanced understanding of project management framework and demonstrated ability to implement large scale initiatives managing stringent timelines for deliverables and ability to bring clarity to ambiguous assignments. 4. Demonstrated superior understanding of business and technology organization, resources, priorities, needs and policies 5. Advanced understanding of process improvement methodologies (e.g., Six Sigma) 6. Experience with Waterfall and Agile project management methodologies 7. Sound working knowledge of holistic banking/investment platforms, products, services, operations,