Senior Analyst - MSC Order to Cash - Payments

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! The Sr Analyst, Order to Cash (OTC) is a key contributor within T-Mobile's Magenta Service Center (MSC), serving as the subject matter resource for payment impacts across enterprise-wide projects and initiatives. This role analyzes initiatives to identify payment impacts, collaborates with teams across the enterprise to build out requirements, test cases and identifies and implements solutions to gaps or risks surfaced during design and testing. The Sr Analyst ensures enterprise initiatives are properly assessed, validated, and implemented without disruption to payment operations.

Serves as Payment SME for Enterprise Initiatives: Analyzes enterprise projects to determine payment impacts, acting as the go-to resource on payment implications for project and operations teams. Builds Requirements and Test Cases: Develops working requirements and test cases for payment-impacting initiatives, ensuring changes are properly scoped and validated before and during implementation. Identifies and Implements Solutions: Identifies root causes of gaps or risks surfaced during initiative design and testing and works with impacted teams to implement solutions before initiatives move to production. Collaborates Across Payment Teams: Partners closely with Payment Operations, Reconciliation, and Accounting to validate assumptions and confirm requirements and test cases reflect real operational needs. Maintains Documentation and Communicates Status: Keeps requirements, test cases, and related documentation current, and provides clear updates to stakeholders on impact assessments and testing progress. Education and Work Experience Bachelor's Degree plus 2 years of related work experience OR combination of education and experience deemed equivalent (Required) Acceptable areas of study include Finance, Accounting, or Business Administration (Preferred) Knowledge, Skills and Abilities 2-4 years related experience within a financial, shared services, or operational setting, with exposure to customer payments/payment processing (Required) Business Systems Analysis  (Required) Agile Methodology  (Required) Requirements Analysis (Required) Strong Communication Skills (Required) Cross-Functional Collaboration (Required) Analytical thinking (Required) Data Analysis (Required) Financial Analysis (Preferred) AI Productivity (ChatGPT, Claude) (Preferred) Experience with SQL and cloud data platforms like Snowflake (Preferred) #LI-Corporate #LI-Hybrid At least 18 years of age Legally authorized to work in the United States Total Target Cash Earnings Opportunity: $69,960 - $126,170 National Base Pay Range: $63,600 - $114,700 The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results.  The base pay range reflects the compensation component of this opportunity. The candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ372900&paradox=1 At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on