Sr Data & Insights Analyst

Shape what’s next in dental technology. Join Henry Schein One! Join a global leader redefining dental practice management and do work that actually matters. At Henry Schein One, we are a team of care catalysts: people who fuel innovation, challenge the status quo, and bring an entrepreneurial mindset to everything we do. Your ideas fuel innovation that enhances patient care and drives real results for practices.  We don’t just talk about impact; we build it! Backed by a trusted reputation, our leaders foster an inclusive and supportive environment where we stay solely focused on our mission, empowering you to think boldly, collaborate creatively, and grow. We have high expectations for performance and delivering results; as part of a winning team, you’ll work hard, challenge the status quo, and bring a growth mindset. Here, your strengths are recognized, your development matters, and your wins celebrated.  The Sr Data & Insights Analyst plays a pivotal role in driving strategic growth and improving business outcomes for DentalPlans.com , a leading online marketplace for dental savings plans that empowers consumers to access affordable dental care. As part of the Analytics team, you'll partner with cross-functional stakeholders across Marketing, Product, Contact Center Operations, and Technology to deliver data-driven insights that inform key business decisions. You'll be a key contributor in enabling, maturing, and scaling DentalPlans' analytical capabilities as the foundation for continued growth. Your work will span key areas across the business, including digital marketing performance, contact center sales and support optimization, customer segmentation, engagement, and retention, and financial and operational analytics and forecasting. You will collaborate closely with business stakeholders to understand core processes, challenges, and opportunities, and develop ad hoc analytics, dashboards, forecasts, segmentation strategies, and predictive models to uncover actionable insights across the entire customer lifecycle. Success in this position requires a blend of business and technical skills, strong analytical and critical thinking, and the ability to connect data to meaningful business outcomes. This role is remote within the United States with up to 10% travel as needed.

Analyze acquisition, sales, engagement, retention, and operational data and related customer behavior and outcomes to identify opportunities for optimization and growth Develop ad hoc and production dashboards, reports, visualizations, and other analyses to monitor key performance indicators and identify trends, drivers, anomalies, and areas for improvement Query, prepare, explore, and leverage data across our internal data warehouse, CRM, contact center, and digital analytics platforms to synthesize actionable insights and inform business decisions Develop and maintain sales forecasts and contribute to broader operational and revenue forecasting that informs planning and budgeting Analyze subscription, billing, and payment data to track trends and surface opportunities for improvement Conduct operational analysis across the member lifecycle – acquisition, onboarding, retention, and support – to identify root causes and improvement opportunities Build advanced Excel models and analyses for ad hoc business questions and scenario planning What We Are Looking For Experience & Education 5+ years of experience as a business or data analyst, preferably with a digitally focused, direct-to-consumer subscription-based model Bachelor’s Degree in a related field such as business, statistics, economics, or a quantitative discipline is preferred; equivalent professional experience will also be considered in lieu of a degree Analytical & Technical Skills Analytically curious and insight-driven, with a passion for connecting the dots across data to improve business outcomes