Senior Advisory Presales Solution Consultant - Energy, Utilities & Resources

Senior Advisory Presales Solution Consultant - Energy, Utilities & Resources Full-time Employee Type: Regular Region: EMEA - Europe, Middle East and Africa Work Persona: Flexible Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

ServiceNow is currently seeking a Senior Advisory Presales Solution Consultant to provide technical sales partnership and to provide Enterprise customers with the product and solution guidance. Aligned to a small portfolio of Enterprise-level Accounts in the Energy, Utilities and Resources vertical the Solution Consultant will participate in the growth of the customer base by utilising world-class technical pre-sales techniques to communicate the power, extensibility, and ease-of-use of the ServiceNow platform. What you get to do in this role: The Senior Advisory Presales Solution Consultant is a pre-sales technical consultant with the advanced ability to develop, position and provide technology based solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. Responsible for understanding business and technical problems encountered in Energy, Utilities & Resources accounts addressed by ServiceNow products including business transformation, operational efficiency, key regulations & resilience, evolving business needs, security, etc. Routine interaction with C-Suite Executives Interview customers both face to face and remotely to uncover their technology architecture and business needs. Partner with the sales teams in the customer account and strategy planning Lead both technical and non-technical discussions with your customers to help define objectives that ServiceNow can address and their business value Sell the value of our solution, not just the features and functions of the products Support and sometimes lead regional marketing events – user conferences, trade shows, webinars, etc Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via video conference. Collaborate in the creation of product demo scripts and scenarios. Develop a deep understanding of the ServiceNow platform so you can be consultative and provide customers guidance and best practices in designing their solution Responding to Request for Information/Proposal documents Staying current on product developments/releases to a level required to brief customers on product roadmaps, deliver product demos and leading POV/POC cycles. Staying current on competitive analyses and understanding differentiators between the company and its competitors. In conjunction with Sales Personnel and Professional Services, conduct transition briefings - communicate commitments, set expectations in preparation for deployment Act as the ServiceNow subject matter expert at Executive briefings/marketing events Qualifications To be successful in this role you have: c. 10+ years expertise of enterprise software pre-sales solution consulting or sales engineering experience essential Experience working with and selling to enterprises in the Energy, Utilities & Resources vertical (+ 5000 employees) Experience selling complex multi-product or cross-platform software solutions essential Solution and/or process experience with one more of the following is highly desirable: IT Service Management (ITSM), Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery