Facilities Director

Job Summary:     The Director, Facilities is an enterprise leader responsible for the strategic oversight, operational excellence, and risk management of facilities across 4, 0 00+ retail locations. This role owns national facilities strategy, capital planning, and vendor ecosystems, ensuring store safety, uptime, cost discipline, and brand consistency. Serving as a key partner to Operations, Finance, Real Estate, Legal, and ESG, the Director drives scalable solutions that support growth, resiliency, and long‑term value creation.   The ideal candidate will have a background in   multisite retail Facilities   management with   the ability to thrive in a fast-paced, dynamic environment.   What will you do?   Strategic   Leadership   Develop and drive the multi year facilities strategy that   optimizes   asset life, reduces total cost of ownership, and enhances the in store customer experience.    Lead enterprise - wide capital planning and prioritization   (both reactive and proactive) , ensuring investments align with brand standards, operational needs, and financial   objectives .     Establish long - term asset lifecycle frameworks and preventive maintenance strategies that improve reliability and mitigate business disruption.    Partner with Finance, Store Operations, Real Estate, and Construction to align facility priorities with broader enterprise initiatives and market strategies.    Strengthen enterprise ,   field,   and   vendor   relationships through proactive communication, transparent   decision making , and reliable partnership.   Provide   executive   level   updates and communication on portfolio health, capital risk, operational readiness, and strategic initiatives.    Build a strong talent pipeline, fostering a culture of accountability, continuous improvement, and operational excellence within the   facilities   organization.   Lead   enterprise level   change initiatives, driving adoption of new processes, technologies, and operating models.   Budget Management   Own the creation, tracking, and management of the annual   facilities   OpEx   and   CapEx   budget s, totaling   $100M   combined .      Closely   monitor   spend   and ensure strict adherence to budget targets.   Provide regular reporting and forecasting to finance and senior leadership   along with insights to   identify   risks,   opportunities   and solutions.   Team & Vendor Management   Manage a team of   13   facilities professionals   supporting   across   multiple regions.   Lead   > 300   strategic third-party vendor partnerships, ensuring a scalable, high performing ecosystem capable of supporting thousands of geographically diverse locations.    Create   vendor scorecards to ensure performance monitoring and compliance.   Implement regular RFP (Request for Proposal) processes to ensure vendor competitiveness, innovation, and alignment with evolving business needs.   Operational   Excellence   Own   enterprise   facilities   risk management, including emergency preparedness, disaster recovery coordination, and continuity planning to minimize store downtime.   Ensure   timely   resolution of   all   maintenance issues   and   code violation s.   Implement preventive maintenance programs to reduce downtime and extend asset life.   Create and monitor KPIs such as work order completion rates by vendor/trade, cost per store, store satisfaction,   workorder   completion   of facilities team members .   Compliance & Safety   Ensure all locations meet local, state, and federal regulations.   Partner with Legal and Risk teams to address violations and mitigate liability.   Technology & Innovation   Champion innovation in technology, sustainability, and energy management to advance operational efficiency and ESG goals.     Leverage facilities management platforms to streamline workflows and reporting.   Data-Driven Decision