Senior Unified Communications Engineer

Where Ambition Meets Innovation Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you’ll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals.

Unified Communications Engineer is responsible for the design and development of Unified Communications voice, video and Collaboration networks. Will work with Unified Communications Engineering resources to ensure proper delivery of functional systems and additionally assist in troubleshooting Unified Communications voice/video system clusters and endpoints. Quickly respond to issues regarding software application/hardware related issues, resolve on the spot problems.

Maintain and administer Cisco telephony equipment inclusive of compute nodes, cubes, and circuits.  To include Webex Cloud Deploy/maintain Cisco voice & video products across the entire portfolio as well as cloud configuration. Intermediate troubleshooting of VoIP traffic across Cisco switches and routers. Capable of analyzing raw data captures Design and build the system integrity and connectivity tests to ensure system availability. Monitoring of associated infrastructure health Troubleshoot voice communications problems of varying complexity. Technical lead of projects and mentor other team members.  Participate in Tier 2 after hours and on-call support as part of a team rotation. What are we looking for? We want strong collaborators who can deliver a world-class client experience . We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented , and are able to execute in a way that encourages creativity and continuous improvement .

Minimum of 5 years of engineering experience in telecommunications. Minimum of 5 years of technical hands-on experience with Cisco Unified Communications suite of products as well as Cisco Webex Cloud for voice and video. Flexible hours to accommodate after hours and weekend activities such as installation, testing, managing events. Must sit onsite 5 days a week in LPL's Fort Mill SC office Core Competencies: Intermediate understanding of networking, including QoS. Intermediate level technical understanding of: Cisco WxC Cisco WxCC as well as Cisco Webex Customer Assist Cisco Webex Video as well as Video Conferencing to include hardware Cisco Unified Communications Manager Cisco Unified Unity Voice Gateways / Routers / Switches Cisco CUBE Routers and/or other SBC Solutions Cloud carrier experience Preference: Bachelor’s degree in Computer Science, Engineering or related field   Pay Range: $43.78-$72.94/hour   Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!   Company Overview: LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology