Product Marketing Operations Manager
Anthropic
- Location
- San Francisco, CA | New York City, NY
- Work model
- On-Site
- Level
- Mid
- Salary
- $255k/yr
- Posted
- 3h ago
Skills
About this role
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Alongside our model releases, Anthropic ships a steady stream of launches across the rest of the portfolio — products like Claude, Claude Code, and the developer platform; solutions for enterprises and startups; and the safeguards work that keeps Claude safe and trustworthy. Each launch brings product, engineering, policy, legal, communications, sales, and every part of marketing together around a single moment.
You'll be the central organizer of the product launch process for the product marketing team. You'll build and run the operating system behind it: the launch calendar, the plan of record for every deliverable, the path materials take through review, and execution on launch day. You'll treat the launch process itself as a product and drive adoption through influence.
In a portfolio this broad, not everything can get the same attention, so you'll focus your time on the team's top priorities, putting the most energy behind the launches that matter most and keeping the rest running on the systems you've built.
This is a hands-on, high-ownership role on a lean product marketing team. When launch volume peaks, you'll contribute directly as a product marketer across all products and surfaces. If you've run launches where many moving parts had to converge at the same time, and you'd rather design the system than run it by hand, we'd like to meet you.
Key responsibilities
• Serve as one of the core organizers of the product launch process end to end: collaborating with peers across product, operations, and GTM
• Own the product launch calendar and sequencing across a broad portfolio of releases — products, solutions, and programs — prioritizing your time against the team's top priorities and coordinating timing with partner teams across marketing, product, and communications
• Own the plan of record for each launch, like deliverables, owners, dependencies, and deadlines, and surface risks early enough to act on them
• Own the path launch materials take through review, partnering with legal, policy, product, and communications so reviews happen in the right sequence against dates people can plan to
• Drive decisions and alignment across senior cross-functional stakeholders without direct authority
• Own launch-day execution: sequencing, timing, access, and the operational readiness of everything that goes live together
• Own the internal resources our field teams reach for first, along with the operational side of enablement, including scheduling, speakers, and materials logistics
• Develop and improve launch processes, playbooks, and operational frameworks that scale beyond any one launch
• Own launch retrospectives, recurring product communications, and — when volume requires it — launch materials themselves
You may be a good fit if you
• Have owned launch or release operations end to end, and been accountable for launches landing on time and in good shape
• Have built or substantially improved a launch or release process
• Treat process as a product — you care whether people adopt what you build, and you measure it
• Background in product marketing, product operations, technical program management, and launch production all fit
• Work well when priorities and timelines shift, and can keep a complex plan coherent as