Product Manager

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Product Manager Overview MasterCard Data & Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction. • We harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise • We empower customers to make better data-driven decisions by unlocking a holistic view of consumer behaviour beyond their four walls and distilling actionable insights from data • We work with financial institutions, retailers, telecommunications organizations, travel companies, and more MasterCard Data & Services is seeking an accomplished Product Manager to support our Merchant & alternative segment solutions. Our products are at the heart of a world-class analytics eco-system built on a universe of behavioural data. It helps everyday business users to make smarter data-driven decisions which move the needle on business performance. Our Product Managers are listening to our customers and driving new innovations in self-service analytics and diagnostics. Product Managers in Data & Services at Mastercard • Translate a deep understanding of our customers into products and solutions that drive significant customer value • Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products • Act as connectors to ensure the commercial success of our products by working with Sales and Marketing while ensuring technical success through close partnership with Technology teams • Drive globally relevant solutions by understanding regional needs and tradeoffs, and build scalable products that serve an array of customer segments • Set product direction with coordination, not isolation—taking into account how our products all work together to serve customer needs Role • Act as an expert, advocate, and champion for our product solutions • Support global product management team efforts with analytically driven input into strategic business plans and product roadmaps • Coordinate across cross-functional teams for product sales, usage and continuous product enhancements • Provide support for management of the product P&L and forecasting/budgeting discussions for the product • Monitor specific product performance metrics at all stages of the product life cycle, and make recommendations regarding solutions to issues • Effectively communicate strategy and vision up and down the organization • Play critical role in prioritizing development efforts as they align against product strategy • Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals All About You • Analytical, solutions-oriented skillset with the ability to drive thought leadership • Strategic mind set to solve complex and ambiguous problems • Keen understanding of competitive offerings and industry trends in the self-service analytics space, and the ability to translate that understanding into meaningful actions and enhancements • Proven track record collaborating in cross-functional teams to deliver outstanding products and features • Excellent written and verbal communication skills including the ability to interface with clients • Highly organized and able to deal with multiple and competing