Resourcing and Deployment Manager

Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Human Capital (HC) Management Level Manager Job Description & Summary A career in Resourcing and Deployment, within Business Enablement will provide you with the opportunity to support the Tax line of service in workforce management, helping our network become more agile in the evolving markets we serve by ensuring the right people are assigned to the right projects at the right time. As a team, we optimize capacity sharing and enable the delivery of PwC services to our clients through our staffing strategy, emphasizing forecasting, utilization, and workload balance while also prioritizing development and diversity initiatives.

As a Resourcing and Deployment Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:      Strategically plan and oversee the allocation of Client Service Staff (CSS) to ensure; alignment with firm’s strategic priorities , achievement of business metrics, and resolving unassigned clients and reallocations for new CSS joiners/leavers   Utilize continuous planning and scheduling to meet firm utilization targets, with a primary focus on staff leverage and peak season metrics    Gather information on staff career goals, strengths, and areas of opportunities to effectively match the right staff with the right client engagements Collaborate and team with RM professionals to; share best practices, continuously improve processes, facilitate staff borrowing/lending and secondments, and participate in team initiatives for technology enhancements that drive operational improvement Coach and oversee RM specialists, ensuring adherence to strategic resourcing processes and junior staffing procedures Build strong relationships within the line of service to establish oneself as a trusted advisor while also promoting and focusing on resource sharing across regional counterparts Analyze productivity reports and business needs to develop actionable plans for workload balancing, utilization improvements, and the creation of new career paths that align staff interests with firm needs Review and analyze financial results monthly, partnering with local leadership to recommend solutions on operational matters such as utilization , chargeable hours, and headcount adjustments Develop expertise in RM technology, particularly T eam Builder Staffing & Deployment, to support assignment planning, allocations, forecasting, and reporting, and deliver training on all T eam Builder modules to staff , while focusing on technological enhancements and the development of new tools for continuous improvement   Ensure staff assignments comply with firm quality standards (QMSE)   What You'll Bring:     Your skills, knowledge, and experiences are what set you apart.  Here's  what we look for:    Solid understanding of Resource Management, including forecasting, strategic planning, and how these elements connect to overarching business strategy.   Proficiency in data analysis and storytelling through data ; with the capa bility of interpreting findings to provide actionable insights   Exceptional communication skills (both written and verbal) with a proven track record to negotiate and influence effectively in high-stress situations while maintaining composure and empathy; consult with others, build relationships, facilitate group discussions, and execute on change management activities   Demonstrated ability to make independent decisions and exercise excellent judgment without oversight.   Experience in leading and coaching teams, with a proven record in strategic and creative thinking.   Strong problem-solving skills, with a clear understanding of the business impacts of resourcing decisions.   Aptitude for addressing and de-escalating client concerns independently, maintaining professionalism in all