Production Superintendent
WestRock
- Location
- PA Delaware Water Gap
- Work model
- On-Site
- Level
- Mid
- Posted
- Sep 4, 2026
About this role
Description & Requirements
Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.
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Position
Production Superintendent Job Code: MOPOM4 + Mgr II, Mfg Ops Location: Delaware Water Gap, PA (Stroudsburg paper mill) The Opportunity: The Production Superintendent position directs and coordinates, through direct and indirect report supervisory personnel, manufacturing activities of a one machine Coated Recycled Board mill to expand the capabilities of both the process & personnel to sustain best in class operating and cost performance. The Superintendent is a key member of the Mill Leadership Team and will be integral to mill long term planning and success. Results are reviewed through mill key performance metrics for safety, quality, production, productivity, and succession planning. How you will impact Smurfit Westrock: Through direct action and with direct reports (Shift Supervisors) manage the production operation safely and efficiently 24 hours per day and seven days per week Actively promote and model safety in all aspects of daily mill operations. Direct, maintain and enforce the safety program for the department; assure compliance with OSHA and Smurfit Westrock regulations and guidelines Plan and direct production activities and establish production priorities consistent with effective operations and cost factors Coordinate production activities with Customer Service Department, Maintenance, Quality Control and Shipping/Receiving activities to obtain optimum production and utilization of personnel, machines, and equipment Ensure daily all standards and customer commitments (i.e., Safety, Waste Reduction, Reporting & Analysis, Production, on-time delivery) are followed within the plant Review and analyze production reports (OEE, downtime, waste, etc.) to determine causes of nonconformity with product specifications, and/or operating or production problems Prepare and submit reports as required by the Operations Manager Provide input and recommendations for capital planning Collaborate with and assist the facility OM in the development and implementation of operating methods and procedures designed to eliminate operating problems and improve product quality Drive continuous improvement initiatives; monitor all control procedures, recommending improvements to the Operations Manager as appropriate Revise production schedules and priorities as needed as a result of equipment failure, operating problems or last-minute customer demands while ensuring customer quality and employee safety is not compromised Directly supervise five Shift Supervisors: responsible for employee training and development Environmental compliance. Ensure efficient operation and troubleshooting of the wastewater treatment plant Provide mill support as part of the Operations Call Duty rotation Establish individual and group goals and accountabilities and evaluate work performance for direct reports; review and approve performance evaluations for indirect reports Build an effective partnership with plant hourly employees and maintenance team to improve overall plant safety performance, equipment uptime, operational costs, and production Handle employee relations issues in accordance with Divisional and Corporate policies and procedures along with practices covered in the local labor agreement Participate in the recruitment and selection of manufacturing personnel Lead and participate in special projects, as needed Perform other duties as assigned What you need to succeed: Strong functional knowledge of the paper manufacturing process including recycled pulping, screening & cleaning, wet end