Senior Commercial Account Executive

We are seeking a high-performing Senior Commercial Account Executive to join our Japanese team. As a key member of Zendesk's Commercial sales team, you will provide sales leadership and creative direction to our most highly visible customers. This is a chance to build the Platform experience at Zendesk! As a Commercial Account Executive, you love hunting for new opportunities and are able to close new accounts while maintaining existing ones. You have a passion for building and maintaining broad relationships, developing and managing opportunities, and leading a team of extended resources within Zendesk.  You are a creative, out of the box thinker, able to articulate Zendesk’s platform vision. You can sell at the most strategic level and form a broad strategy for winning customer buy-in and implementation.

Lead and develop a subset of our Commercial accounts Create direct new business and expansion opportunities Collaboratively develop specific GTM strategy and plan with larger Zendesk team Develop detailed multi year account strategy and objectives aligned to a quarterly execution plan Develop and nurture CXO relationships at assigned accounts Identify and develop partner relationships to build a partner ecosystem working with Zendesk’s Channels and Alliances teams Follow Zendesk sales process, tracking all critical activities and ensuring a deep understanding of the status of a deal at every stage of the process Work with the Solution Architecture team to Influence product direction by facilitating structured industry forums for customer feedback to the product management, engineering and ISV teams What you bring to the role: 5+ years of Enterprise SaaS selling experience; and CX experience strongly preferred Successful record acquiring direct new business sales, Extensive experience selling into the Japan market Experience selling to VP and C level executives at Mid Market/Commercial segment Experience managing and closing complex sales-cycles using solution selling techniques Consistent delivery and over-achieving against targets Strong interpersonal and presentation skills Outstanding verbal and written communication skills Experience working in a dynamic, agile company and sales team Willingness to travel Zendeskでは、日本チームに加わっていただく、高い実績を持つコマーシャルアカウントエグゼクティブを募集しています。Zendeskのコマーシャルセールスチームの主要メンバーとして、最も注目度の高い顧客に対し、セールスリーダーシップとクリエイティブな方向性を提供していただきます。Zendeskのプラットフォーム体験を構築する絶好の機会です！コマーシャルアカウントエグゼクティブとして、新しい機会を探し、既存顧客との関係を維持しながら新規顧客を獲得することに情熱を注いでいただきます。幅広い関係を構築・維持し、機会を開発・管理し、Zendesk社内の外部リソースチームを率いることに意欲をお持ちの方を求めています。創造的で型破りな発想を持ち、Zendeskのプラットフォームビジョンを明確に説明できる方。最も戦略的なレベルで販売を行い、顧客の賛同と導入を獲得するための包括的な戦略を策定できる方を求めています。業務内容 担当する法人顧客の一部を担当し、リードおよび育成を行います。 新規ビジネスおよび事業拡大の機会を創出します。 Zendeskチーム全体と連携し、具体的な市場投入戦略および計画を策定します。 四半期ごとの実行計画に沿った、詳細な複数年アカウント戦略および目標を策定します。 担当アカウントのCXOとの関係を構築・維持します。