IT Analyst I

The role of the Information Technology Analyst I is to provide support as a point-of-contact for company personnel, and third-party vendors, by gathering, interpreting, and using complex data to develop actionable steps that will improve processes and optimize results. Opportunities within the day to day include working new solutions, providing both troubleshooting and problem management, enhance efficiencies, and provide data driven recommendations. This role involves significant interaction with personnel of all levels of the Company requires staff members possess very capable personal attributes in addition to aptitude for ongoing development of technical skills. Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships. Position is not remote/hybrid and will report to our Cleveland Hinckley Parkway location.