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Coordinator

AT&T

Lenexa, KSFull TimeMid
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Location
Lenexa, KS
Employment
Full Time
Work model
On-Site
Level
Mid
Posted

About this role

Looking for a company that values your potential?  A job with AT&T as a Warehouse Logistics Coordinator can provide you with exactly that!  Take advantage of our paid training and wide range of career possibilities. The Warehouse Logistics Coordinator is responsible for achieving excellence in logistics operations across Wireless, Wireline, and Business domains by challenging the status quo, maintaining a front-line perspective, and prioritizing customer-focused efficiency to drive supply chain savings. This role requires a proactive approach to managing inventory, ensuring on-time delivery, and fostering supplier relationships to enhance reliability and efficiency. The coordinator will act boldly, move faster, and collaborate as one team to uphold the AT&T Guarantee.

Key Responsibilities

1.    Customer Service Excellence :  Responsible for all aspects of customer service and support for high-profile AT&T technicians and vendors, including the delivery of equipment. 2.    Inventory Management :  Develops and places orders, receives equipment, and performs inventory management for various locations. 3.    Logistics Operations:  Achieve operational excellence by leveraging innovation and expertise to optimize supply chain process, reduce cost, and prevent loss of inventory. 4.    Supplier Relationship Management :  Cultivate strong vendor relationships to ensure on-time delivery and maintain high standards of reliability and efficiency. 5.    Be an Expert :  Become an expert who embraces a customer-focused enterprise mindset and demonstrates expertise. 6.    Data-Driven :  Leverage data-driven category expertise and maintain a customer-centric focus to achieve efficiency and cost reduction. 7.    Special Projects :  Work on special projects requiring research and analysis to drive innovation and improve logistics operations. 8.    Equipment Handling :  Ability to transport equipment from ground level to a higher level may be required. Core Values: ·         Act Boldly, Move Faster, and Win as One to uphold the AT&T Guarantee. ·         Prioritize customer-focused efficiency and innovation to drive supply chain savings. ·         Maintain a commitment to reliability, on-time delivery, and operational excellence.

Additional Information

Provisions listed in this job description may be changed or modified by AT&T Mobility without prior notice, at any time, at the Company’s sole discretion. This role is critical in ensuring AT&T’s supply chain operations remain efficient, customer-focused, and innovative, driving success across all business domains. GENERAL DUTIES The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following: GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED: 1. Interacts with customers via phone, face to face or online to determine needs and service requirements. 2. Responsible for all aspects of customer service and support for vendor accounts and internal technicians i.e. delivery of equipment 3. Uses computer and company technology i.e. iPhone, iPad, Microsoft Office, internal inventory system 4. Produces and distributes inventory reports. 5. Provides analysis and input regarding customer returns. 6. Fulfillment of critical spares via internal ticketing system 7. Interfaces with management, vendor warehouses, internal technicians return and inventory issues. 8. May interface with management relative to inventory issues, scheduling and/or training. 9. Perform offsite auditing of vendor and pickup delivery locations. 10.Responsible for servicing, stocking, and returning items from remote field sites 11.Processes purchase orders, RMA’s. Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice, at any time at the Company’s sole discretion. ESSENTIAL FUNCTIONS WHICH ARE REQUIRED FOR A

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