ServiceNow Senior Developer

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work.  The roles and responsibilities of a ServiceNow developer may vary depending on the project, organization, and level of experience, but some common tasks include: 1.

Analysis:    - Collaborate with stakeholders to understand business needs and gather detailed requirements.    - Translate business requirements into technical solutions, specifically around automation. 2. Design and Architecture:    - Design ServiceNow workflows and automation solutions that align with business processes.    - Develop automation scripts, workflows, and integrations using ServiceNow platform features like Flow Designer and ServiceNow Orchestration. 3. Development:    - Develop, test, and deploy custom applications, modules, and automation workflows within ServiceNow.    - Build and configure Business Rules, UI Policies, Client Scripts, Script Includes, and automated workflows.    - Utilize JavaScript, Glide APIs, and other ServiceNow components for automation. 4. Integration:    - Integrate ServiceNow with third-party applications, tools, and APIs to enable end-to-end automation.    - Work with REST/SOAP APIs, JSON, XML to create automated workflows across multiple systems. 5. Testing & Debugging:    - Conduct unit testing and resolve issues during the testing phases.    - Identify potential areas of automation and propose solutions to streamline processes. 6. Maintenance & Optimization:    - Maintain and optimize existing ServiceNow automation solutions, improving performance and efficiency.    - Monitor and troubleshoot automation processes and integrations. 7. Documentation:    - Create and maintain detailed technical documentation of automation processes and solutions.    - Develop user guides and training materials for end-users or administrators. 8. Collaboration:    - Collaborate with IT teams, process owners, and stakeholders to ensure alignment of automation solutions with business goals.    - Work with other developers and architects to follow best practices in automation and ServiceNow development. 9. Compliance & Security:    - Ensure automation solutions adhere to company security standards and compliance requirements.    - Implement role-based security and permissions in automated workflows. 10. Continuous Improvement:     - Stay updated on new ServiceNow features and functionalities to propose improvements to existing solutions.     - Participate in innovation initiatives and process improvement programs. Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry.

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and