Manager, Professional Services

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Brings strong expertise in OpenText PPM, ValueEdge/CSDP, and SDM/Octane, enabling successful delivery of complex implementation, upgrade, and migration projects. Should be able to drive project governance, Agile delivery, and quality improvements while ensuring alignment with customer and business objectives. With proven leadership experience, they effectively guide teams, manage stakeholders, and support strategic decision-making. Skilled at identifying and resolving complex delivery and operational challenges, improving efficiency and customer satisfaction. Able to mentor teams and foster collaboration helps build a high-performing delivery organization. Overall, confidently manage large-scale initiatives while balancing quality, timelines, and business outcomes

• Oversee and coordinate the daily operations of the team, ensuring all activities align with business goals and customer requirements.

• Manage the Implementation/Upgrade/migrations of PPM and OpenText CSDP/ValueEdge and OpenText SDM/Octane with hands-on experience in these tool sets

• Responsible for PPM and Agile project delivery using OpenText CSDP/ValueEdge and OpenText SDM/Octane leveraging the tools for project management, release management, sprint planning, backlog management, and delivery governance.

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