Vice President, Internal Communications and Engagement

The Vice President, Internal Communications & Engagement serves as the enterprise leader responsible for workforce communications, employee engagement, leadership communications, organizational change communications, internal campaigns, employee listening, and internal communications channels across Kaiser Permanente. Reporting directly to the Chief Public Affairs Officer and serving as a member of the Chief Public Affairs Leadership Table, this executive plays an enterprise-wide leadership role in helping create a more informed, engaged, aligned, and connected workforce across Kaiser Permanentes integrated care and coverage enterprise. The Vice President leads the development and execution of enterprise internal communications strategies that connect employees and clinicians to Kaiser Permanentes mission, strategy, business priorities, culture, and values. This leader is responsible for evolving the organization from a primarily one-way communications model to a modern engagement model that fosters dialogue, understanding, alignment, and action. The role serves as the primary communications partner to Human Resources, Enterprise Strategy, the Medical Group, Health Plan leadership, Care Delivery, Operations, the CEO, and executive leadership teams on workforce communications, employee engagement, organizational change, and leadership communications. This includes shaping and advancing CEO and senior leadership communications that strengthen enterprise alignment, leadership visibility, and employee understanding of Kaiser Permanentes strategy, priorities, and direction. While Human Resources maintains ownership of employee engagement programs, engagement measurement, and change management processes, this role serves as a critical strategic partner in helping shape and activate communications and engagement strategies that drive awareness, understanding, and adoption across the enterprise. The Vice President oversees enterprise internal communications channels and platforms, including the intranet and employee communications ecosystem, and is responsible for creating a unified internal communications strategy that supports a One KP Voice while allowing for market relevance and local execution. The role partners closely with Market Public Affairs Leaders to establish governance, visibility, and alignment across enterprise and market internal communications efforts. This includes developing shared communications priorities, common narratives, integrated campaigns, and coordinated execution strategies that ensure employees receive consistent, timely, and relevant information regardless of location or business unit. The Vice President also serves as a strategic advisor to the Chief Public Affairs Officer and enterprise leaders, leading special projects, facilitating cross-functional alignment, and helping ensure communications considerations are integrated into major organizational initiatives and transformation efforts. Success in this role requires a combination of strategic communications expertise, employee engagement capabilities, marketing discipline, organizational influence, and the ability to connect enterprise priorities with the daily experiences of employees and clinicians across a complex, highly matrixed organization.

Internal Communications Strategy Develop and lead Kaiser Permanentes enterprise internal communications strategy. Ensure internal communications support organizational priorities, business objectives, cultural aspirations, workforce needs, and enterprise transformation efforts. Establish enterprise standards, governance, messaging frameworks, and best practices for internal communications. Create a coordinated internal communications ecosystem that aligns enterprise and market communications efforts around common priorities, shared narratives, and consistent employee experiences. Ensure employees and clinicians receive clear, timely, relevant, and actionable