Director, Project Management - Hybrid
Merck
- Location
- West Point, Pennsylvania, United States of America
- Employment
- Full Time
- Work model
- Hybrid
- Level
- Staff
- Salary
- $173.2k – $272.6k/yr
- Posted
- Sep 18, 2026
Skills
About this role
Job Description
Global Clinical Supply (GCS) organization is within our Company's Research Laboratories and is accountable for managing the 'end-to-end' integrated clinical supply chain across our Research & Development Division portfolio to enable the execution of any clinical trial using our Company's asset. GCS supports more than 300 Phase I-IV clinical trials run inhouse, 400+ outsourced or run by partners as well as our Company's ISS clinical trials (300+). GCS is accountable for the planning, sourcing, labeling, packaging and delivery of clinical supplies to clinical sites across more than 60+countries, all in accordance with US and WW regulations, company policies and Standard operating procedures. This Director will provide strategic leadership and end-to-end accountability for external vendor and partner relationships that deliver critical capabilities, resources, and services supporting GCS objectives, portfolio execution, and business continuity. This role is a part of the External Operations and Inventory Management team within External Partnerships and Sourcing. The incumbent will bring strong business acumen, enterprise leadership, and change management capability to shape supplier strategies, strengthen governance, and drive sustained operational performance. Key responsibilities include defining and advancing partnership objectives, overseeing supplier deliverables, timelines, performance, risks, issues, and opportunities, and ensuring supplier capabilities remain aligned with evolving GCS priorities. This role will lead through influence across GCS functions and enabling partners, including Procurement, Finance, Quality, and other support functions, to ensure effective decision-making, transparency, accountability, and value realization across the supplier relationship. The Director will also drive continuous improvement, process standardization, and stronger connectivity between suppliers and GCS functional areas to ensure service lines across the Global Clinical Supply Chain are governed efficiently, effectively, and in alignment with strategic business needs. Primary Qualifications include but are not limited to: Owns strategic direction for the packaging service line, defining priorities, advancing capabilities, and ensuring external partner performance supports GCS portfolio and pipeline objectives. Translate evolving business, portfolio, and network needs into forward-looking packaging strategies, operating models, and continuous improvement priorities. Lead through influence across a complex matrix organization, aligning GCS functions, enabling partners, suppliers, and leadership around shared objectives, decisions, and outcomes. Accountable for sustained service-line performance, supplier governance effectiveness, risk mitigation, capability development, and alignment of external partner execution to GCS strategy and enterprise priorities. Driving integration readiness and oversight of identified beachhead assets and our Research & Development Division targets to ensure critical pipeline delivery. Partner across planning, distribution, sourcing, procurement, finance, and functional stakeholders to ensure end-to-end visibility, capacity alignment, financial stewardship, and delivery of business-critical packaging needs. Lead strategic problem solving, scenario planning, and risk mitigation for complex or ambiguous business challenges, ensuring durable solutions rather than reliance on day-to-day escalation management. Drive transformation, process standardization, and scalable ways of working across the packaging service line and broader external operations network. Communicate effectively with senior leaders by synthesizing complex operational, supplier, financial, and performance information into clear insights, recommendations, and decision points. Create broader organizational impact by standardizing ways of working, strengthening governance maturity, improving transparency, and enabling scalable