Direct Investing Product and Strategy – Client Engagement Intern/Co-op (Winter 2027)

Type: Internship/Co-op Work Term: Fall/Term 1 TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.  As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

COMPANY OVERVIEW     Tell us your story. Don’t go unnoticed. Explain why you’re a winning candidate. Think “TD” if you crave meaningful work and embrace change like we do. We are a trusted North American leader that cares about people and inspires them to grow and move forward.     Stay current and competitive. Carve out a career for yourself. Grow with us. Here’s our story: jobs.td.com     OVERVIEW OF THE TEAM   TD Direct Investing is Canada’s largest direct investing brokerage, empowering self-directed investors and traders with its full spectrum of powerful solutions and innovative tools to manage their investments with ease and confidence. As Canada’s leading direct investing brokerage, we have a proud heritage of innovation that is driven by the fundamental belief that independent investors deserve better. We remain passionately motivated by this belief and are committed to putting clients first, creating legendary employee experiences, and achieving superior results by working with integrity.     As a member of the TD Direct Investing (DI) team, you will have the opportunity to work with results oriented , curious, innovative, and adaptable people who share your passion to help our clients and one another to succeed.

How You Will Contribute     Reporting to the Senior Manager, Client Engagement & Account Management , and working alongside a team of managers and analysts, the co-op analyst role will support the ongoing optimization and development of business strategies to enhance client experience and engagement , identifying key market trends, conducting competitive intelligence, and implementing operational solutions.       Accountabilities will include:     Supporting the development of long, medium, and short-term strategic priorities and vision for both client engagement and client experience   Gathering and interpreting client experience and engagement data both internally and externally to ensure DI understands leading industry practices in every area of client interaction   In conjunction with client insights and data, review and consolidate client problem resolution data opportunities for Direct Investing and help build plan to address opportunities and irritants   Analyzing internal KPIs, behaviours , attitudes, channel preferences, demographics, and values to inform client experience and engagement programs   Support client engagement program execution, offer fulfilment and co llaboration with partners across marketing, and data analytics teams to report key learnings and insights from programs       REQUIREMENTS     What You Bring to TD   Majoring in Business, Commerce, Finance, Computer Science, Mathematics, Engineering, Quantitative Analysis, Statistics, Data Analytics or a related field.   Proficiency in Excel, data querying, data proc essing, and visualization tools.   Proficiency in PowerPoint and developing clear and compelling busin ess presentations.   E xcellent problem-solving skills, with a d emonstrated ability to think strategically and synthesize information quickly .