Transportation Operations Specialist

We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

This position is based on-site at an Expeditors Customer location in the Henderson/Las Vegas Area.

The Transportation Operations Specialist is responsible for executing standard operational workflows and ensuring the smooth operation of our logistical activities. Moving beyond daily routine communications, this role focuses on issue resolution, operational execution, and driving carrier and service provider performance through collaboration. The Specialist ensures performance and lowest-cost transportation by analyzing company and customer needs, researching transportation methods, and resolving operational bottlenecks. Major Duties and Responsibilities: Execute standard operational workflows to manage the flow of goods and materials by coordinating with customers, 3PLs, carriers, and warehouses to meet KPIs and OKRs (e.g., OTIF). Proactively identify, address, and resolve operational issues that may impact customer satisfaction, working on solutions to improve the overall customer experience. Arrange transportation for shipments, considering factors such as cost, transit time, and mode of transport, and handle standard escalations. Drive carrier and service provider performance for the Hub and Spoke locations. Responsible for the execution of transportation management for warehouse inbound and outbound activities, as well as warehouse and trailer capacity management. Support the collection and interpretation of data, providing data analytics to improve the transportation operational efficiency of their assigned locations. Coordinate and collaborate with multiple parties to resolve standard delivery issues and implement corrective actions for ongoing opportunities. Serve as a primary point of contact for internal departments, external vendors, and customers regarding logistics-related inquiries and issue resolution. Act as a liaison between the warehouse vendor and carrier, ensuring standard operating procedures (SOPs) are followed. Support domestic and international shipments, ensuring partner carriers meet requirements for critical shipments. Monitor inbound and outbound deliveries, proactively resolving bottlenecks in the shipping and receiving processes. Knowledge, Skills, Abilities and Competencies: Ability to lead, develop, and drive a cross-functional team. Aptitude to resolve issues, and efficiently diffuse conflict Character Driven: Character resonates with people and impels them to trust and follow recommended solutions Customer Service: Acts and thinks with the customer’s needs in mind. Strong, demonstrated working knowledge of Microsoft Office or Google Business tools (Word, Excel, Powerpoint, Google Sheets, GMail,