Pipeline Programs Manager

Ready to be a Titan? As the Pipeline Programs Manager, you will play a pivotal role in shaping and implementing ServiceTitan’s Sales Development strategy. You will join a rapidly growing team and will be involved in training numerous new hires for success.  Your primary focus will be on creating and managing monthly pipeline programs that align with product releases, industry focus, sales motions, and large events.

Be the Architect: Design and implement dynamic monthly pipeline programs that align with product launches, industry trends, and key sales initiatives. Empower the Front Lines: Craft engaging training programs and resources that equip our Sales Development team with the knowledge and tools to succeed. Spark Friendly Competition: Inject excitement and motivation by launching creative spiffs, contests, and call blitzes that drive results. Be the Data Guru: Track, analyze, and present key performance metrics to leadership, showcasing your impact on pipeline generation. Collaborate & Conquer: Partner closely with Marketing, Product, and Sales leadership to ensure seamless alignment and execution of strategic initiatives. Cross-functional Collaboration: ability to build meaningful and trusted relationships with marketing, product, strategy and enablement to impact results with monthly pipeline programs.  Impact Results: run pipeline programs coordinated with multiple teams that directly impact pipeline and increased activity across the country.  Inspire with Content and Communication: create and coordinate monthly all hands communication with inspirational and creative content and messaging.  What You’ll Bring: Proven Track Record: You have a successful history as a Pipeline Programs Manager (or similar role) within a high-growth B2B SaaS environment. 2+ years of work experience ideally in technology or SaaS.  Expert Organization & Execution Skills: in a fast paced environment like ours, being incredibly organized, highly efficient at getting things done and having focused task execution is highly valued and required for success.  Communication Master: You can communicate complex ideas clearly and concisely, both verbally and in writing. Excellent content creation and presentation building skills.  Data-Driven Mindset: You live and breathe data, using it to inform your decisions and measure the effectiveness of your programs. Creative Spark: Innovative ideas for spiffs, blitzes, and programs that motivate and inspire come naturally to you.

Player: You thrive in a collaborative environment and are passionate about empowering others to succeed. Operation Excellence: the ability to run the business on time, with incredible execution and project manage complex initiatives.  Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.  Use of AI Technology: We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: Flextime, recognition, and support for autonomous work : Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events.