Payment Operations and Escalation Analyst

Caesars is growing, and there has never been a better time to join our Jersey City team. As a Payments Operations & Escalations Analyst, you will play a critical role in supporting payment operations, fraud prevention, and customer escalations. This position requires strong analytical and investigative skills, exceptional communication abilities, and a customer-focused mindset. You will collaborate closely with cross-functional teams, including Compliance, Investigations, Customer Service, Product, and Operations, to ensure a seamless and secure payment experience for our customers. We are looking for a detail-oriented, proactive professional who thrives in a fast-paced environment and is passionate about solving complex payment-related issues.