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System Engineer

Carrier Global

Bandar Puteri / Carrier (Malaysia) Sdn BhdMid
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Location
Bandar Puteri / Carrier (Malaysia) Sdn Bhd
Work model
On-Site
Level
Mid
Posted

About this role

1) Role Responsibilities Business Development & Sales Identify and develop HVAC modernization opportunities within existing Carrier installed base and targeted third-party equipment. Develop relationships with building owners, developers, consultants, facility managers, property managers and key decision makers. Conduct site surveys and assess existing HVAC systems to identify modernization, replacement, retrofit and energy-efficiency opportunities. Develop and maintain a pipeline of modernization opportunities in line with annual sales and gross profit targets. Prepare account strategies and opportunity plans for key customers and strategic buildings. Drive customer engagement from initial opportunity identification through proposal, negotiation and order closing. Work closely with Service, Sales, Application Engineering and other Carrier business units to maximize cross-selling opportunities. Technical Solution Development Evaluate existing chillers, AHUs, FCUs, pumps, cooling towers, controls/BMS and associated HVAC systems. Develop technically and commercially viable modernization solutions, including:Chiller replacementChiller plant optimizationAHU/FCU replacementHVAC controls and BMS upgradesVariable-speed drive and pump optimizationEnergy-efficiency improvementsRefrigerant transition/HCFC phase-out related modernizationEquipment retrofit and replacementThird-party equipment modernization Work with Application Engineering/factory resources to develop equipment selection, system design and technical proposals. Prepare technical proposals, cost estimates, ROI/payback calculations and energy-saving assessments. Present technical solutions and value propositions to customers and consultants. Commercial Management Prepare quotations, commercial proposals and tender submissions. Establish project pricing and ensure appropriate gross margin in accordance with Carrier guidelines. Lead commercial negotiations with customers and support contract finalization. Monitor sales pipeline, forecast, order intake and gross profit performance. Ensure all commercial assumptions, exclusions, scope and risks are clearly documented before order acceptance. Project Handover Conduct a formal handover of every secured modernization project to the Operations/Project team. Ensure all contractual, technical and commercial information is complete before project execution starts. Prepare and submit a Sales-to-Operations Handover Checklist , including:Signed contract/POScope of workApproved quotationTechnical specificationsDrawings and equipment selectionsProject schedulePayment termsPerformance bondInsurance requirementsWarranty requirementsApproved subcontractorsCustomer/consultant requirementsSite constraintsCommercial assumptions and exclusionsAny outstanding technical or commercial risks Remain responsible for customer relationship and commercial support during execution but not for day-to-day project execution , which sits with Operations/Project Management. Customer & Market Development Build a database of aging HVAC assets and potential modernization opportunities. Develop relationships with consultants to influence specifications and create early-stage opportunities. Monitor competitor activity, market trends, technology development and regulatory requirements. Promote Carrier modernization technologies, energy-efficiency solutions, controls, digital services and sustainability initiatives. Support seminars, technical presentations, customer workshops and industry events. 2) Role Purpose The Carrier Modernization Sales Engineer is responsible for driving profitable growth of Carrier's HVAC modernization business by identifying, developing and securing modernization opportunities across existing Carrier and third-party HVAC installations. The role combines technical HVAC knowledge, consultative selling and commercial acumen to develop solutions that address customers' equipment aging, reliability, energy efficiency, sustainability and

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