LOA & Benefits Program Manager US & Canada

Join Adobe’s Benefits Center of Excellence team and play a meaningful role in creating exceptional employee experiences through our Leave of Absence, Disability, Life, and Time Off programs. You’ll help design, deliver, continuously improve and measure the impact of benefits that empower our people to thrive both at work and in life     Our benefits philosophy is to design and deliver inclusive, competitive, and value driven benefits programs that enable peace of mind and productivity, with strategic balance between experience, scale, and financial stewardship.       We are looking for an innovative thought leader for t his role , someone who will help transform our Leave of Absence program into a world-class experience and mentor other Benefit analysts on the team. Someone who can m ake Adobe’s Benefits philosophy come alive by leading benefits programs across US & Canada .     This role will be based in the US a t our   San Francisco or San Jose Office.

We identify the following primary responsibilities for this role. However, the list is not exhaustive as priorities might vary.       Lead Benefits Program Management    Support leadership in the execution of strategic goals, multi-year benefit planning, d eliver on program objectives , supply industry best practices, conduct market benchmarking, and help with operational initiatives.    Develop strong partnerships with Payroll, Legal, Employee Relations, HR Business Partners, Risk, EX/TR Operations, EX Tech, Accommodations team, Finance, VMO and other stakeholders .   Financial management and oversight of the benefit programs, including overseeing self-funded plans , and annual fringe budget planning . Direct the annual POs process and ensure vendor invoice payment.   Plan and execute special projects throughout the year, such as request for proposal (RFP) processes, vendor implementations, plan design changes,  and ad-hoc projects with internal business partners.     Compliance & Operations   Supervise all compliance activities and set up statutory plans, ensuring the programs are meeting all state, federal and provincial compliance, as well as adherence to company policies and applicable leave laws.   Setting up new state plans, responding timely to implementation deadlines, employee communication s and annual notice requirements and filings.   Track and analyze absence data and metrics, as well as operational trends, workflow efficiencies, service delivery, and program effectiveness.   Ensure all operational compliance through program audits, employee communications, documentation reviews, Adobe pay practices , monitoring regulatory requirements . U sing an innovative mind to address systemic issues with swift corrective action.     Day- T o- D ay Activities   Drive resolution on complex leave and life cases, including intermittent leave, extension requests, return-to- work and ADA-related leave requests.   Oversee third-party vendor management including performance, service delivery, addressing operational concerns, renewals, and all the day -to-day leave administration providing a world-class white glove experience.   Provide and maintain impactful training materials for managers, HR business partners, employees and employee resource center regarding leave policy and practice.   Assist answering questions from people managers, employees and HR business p artners, relating to leaves in US&C.    Support Workers Compensation process by partnering with Risk and Global Security teams.     What you need to succeed   7 + years of directly applicable and progressive benefit program management experience in leave administration, benefits management , consulti ng, or case management experience.   Strong knowledge of leave practice and regulations for FMLA and ADA leave processes, state leave laws, VDI self-funded plan, military provisions, general provincial laws and rights,