Americas Tax Communications - Supervising Associate

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The opportunity The Communications Supervising Associate will play a pivotal role in enhancing our internal communications strategy within the Americas Tax Service Line. This position requires a proactive individual with strong communication skills, a keen eye for detail, ability to collaborate with several stakeholders across the firm and proficiency in various digital tools. The ideal candidate will be responsible for developing and managing internal news articles and newsletters, presentations, and emails, as well as maintaining process guides and data metrics. The role receives general supervision and is competent to work independently within the area of communications activities. Review of work generally occurs at longer intervals.   Your key responsibilities

Support the business function's communication strategy, working with the Communications and Engagement team and internal and external stakeholders to support the function's objectives. Identify content opportunities, engage with subject matter experts, secure appropriate reviews and approvals, and edit as needed. Edit and review content to ensure grammatical accuracy, adherence to quality standards, and compliance with brand guidelines. Manage channels for the business function, including mailings, newsletters, internal articles and news page, and more. Leverage communications knowledge and expertise to ensure consistent messaging across all audiences. Liaise with the video production team on various internal and external videos. Collect and analyze metrics to gauge reach, engagement, and other performance measures for internal communication campaigns, helping to inform results-based decision making. Work with Service Lines, Industry and/or functional groups to develop a communications plan for specific client groups. Participate in other functional/internal client programs as required. Effectively prioritize work and balance multiple priorities simultaneously to meet client commitments and deadlines.

Skills and attributes for success

Ability to comprehend domain-specific contexts, concepts and terminologies. Proven experience collaborating with Brand, Marketing, and Communications teams and various stakeholders at all levels. Demonstrated ability to work and communicate with people at all levels. Ability to adapt to a constantly changing and growing business environment. Effective verbal and written communication skills, including superior editing, proofing, and proficiency with grammar. Excellent presentation, interpersonal, and verbal communication skills. Exceptional organization skills and attention to detail. Demonstrated project management skills. Journalistic sense for creating great content, with the ability to identify key messages and interpret these for the wider audience. Sophisticated analytical thinking to make decisions and identify innovative solutions.

To qualify you must have

A bachelor's degree with a communications or related major, or equivalent experience. Typically no less than 4-6 years of relevant experience. Proficiency in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Stream, Microsoft Copilot, Adobe Analytics, Power BI and other applicable AI tools.

Ideally, you'll also have

Previous experience in large, matrix organizations or other Big Four organizations. Basic understanding of Adobe Acrobat/PDF-XChange, Adobe platform, OneAccess, Marketo and Process Management.

Note: This job description is intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions and functions may vary depending