Business Growth & Operations Professional Associate Director

Job Family : Operational Effectiveness Travel Required : Up to 10% Clearance Required : Ability to Obtain NACI What You Will Do : As a Business Growth & Operations Professional Associate Director , you will be responsible for driving account growth, strengthening client relationships, supporting business development efforts, and managing client engagements across federal health programs. You will work closely with clients, account leadership, delivery teams, and recruiting staff to identify opportunities, support successful contract execution, and ensure high levels of client satisfaction. Client Engagement Delivery & Operations Serve as a trusted point of contact for clients and support successful execution of contracts and task orders Maintain regular communication with clients to assess satisfaction, identify emerging needs, and uncover opportunities for additional support Partner with clients and delivery teams to understand workforce needs and develop staffing strategies aligned with contract requirements Lead recruiting activities for client engagements, including candidate sourcing, interviewing, hiring, and workforce planning Support engagement management activities including forecasting, resource planning, contract compliance, financial tracking, and operational reviews Execute administrative and operational requirements associated with contract and task order management Develop reports, dashboards, briefings, and performance metrics to support engagement, account, and operational management Collaborate with account, operations, finance, recruiting, and delivery teams to ensure successful execution of client commitments Business Growth Develop and maintain relationships with current and prospective federal health clients, with a focus on the Centers for Disease Control and Prevention (CDC) Identify, qualify, and pursue new business opportunities aligned to account growth objectives Engage clients to understand evolving priorities, challenges, and mission needs and translate those insights into growth opportunities Collaborate with account leadership to develop account growth strategies, pursuit plans, and client engagement approaches Coordinate business development activities, including pipeline reviews, opportunity tracking, action item management, and pursuit planning Support development of proposals, white papers, capability statements, presentations, placemats, and other client-facing materials Conduct market, client, and competitor research to identify emerging opportunities and strengthen capture strategies Support marketing and brand awareness initiatives, including case studies, thought leadership, website content, industry events, webinars, and client outreach activities Represent the firm at client meetings, conferences, and industry events to strengthen relationships and expand market presence What You Will Need : Bachelor's degree from an accredited college or university 10+ years of experience in business development, account management, consulting, marketing, program operations, or related professional services environments 5+ years of experience supporting federal public health agencies Recent (within the last 12 months) experience supporting and interacting with Centers for Disease Control and Prevention (CDC) clients Demonstrated experience developing and maintaining relationships with federal government clients and stakeholders Demonstrated experience identifying, qualifying, and pursuing federal business opportunities Experience supporting proposal development, capture efforts, and business development pursuits Strong written, verbal, presentation, and facilitation skills Strong organizational, analytical, and problem-solving skills Demonstrated ability to manage multiple priorities in a fast-paced environment Demonstrated ability to work effectively both independently and within collaborative teams Proficiency with Microsoft Office applications What Would Be Nice To Have : Existing