Associate, IT Business Security Analyst

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Associate, IT Business Security Analyst  Job Schedule: 9/80 Job Code: 43302 Job Location: Melbourne, FL   Job Summary:  The ServiceNow Governance, Security & Risk Analyst supports the secure, standardized, and measurable operation of the ServiceNow platform and ONEHub. The role helps govern platform demands and changes, coordinate cross-functional IT involvement, maintain decision-quality reporting, support audit readiness, and ensure technical teams follow defined ITSM processes and expectations. This position is well suited for a candidate interested in IT governance, cybersecurity, risk, analytics, IT service management, and enterprise platforms.

Serve as a governance and architectural control point for ServiceNow demands, enhancements, integrations, and platform changes. Review requests to ensure they align with approved architecture, security controls, ServiceNow standards, business priorities, and a consistent ONEHub experience. Govern changes to ONEHub, helping maintain secure access, standardized design and navigation, consistent functionality, and a cohesive user experience. Coordinate engagement across ServiceNow, security, infrastructure, identity and access management, integration teams, application owners, and business stakeholders. Identify, document, and track integration, access, data, security, and operational dependencies before changes are released. Support role-based access control reviews and least-privilege access practices for ServiceNow users, groups, and integrations. Help identify security, privacy, compliance, and operational risks; document findings and escalate concerns through established governance channels. Own and maintain the ServiceNow KPI framework, reporting governance practices, and data-integrity standards. Develop and validate trusted metrics that support leadership decision-making, including SLA performance, mean time to resolution (MTTR), backlog health, outage impact, demand volume, and process adherence. Review reports and dashboards for accuracy, consistency, appropriate definitions, and alignment with approved data sources. Provide actionable insights to leadership on performance trends, process gaps, risks, improvement opportunities, and platform adoption. Support audit readiness by maintaining evidence, documentation, approval records, control reports, access-review artifacts, and compliance tracking. Help ensure ServiceNow technical teams follow defined processes, standards, and expectations across ITSM areas such as Incident, Request, Problem, Change, Knowledge, and Configuration Management. Partner with technical leads to identify process exceptions, recurring control failures, and opportunities to improve quality, compliance, and delivery speed. Maintain governance documentation, including review checklists, process standards, risk logs, architecture decisions, and reporting definitions.

To be eligible, applicants must be pursuing a Bachelor’s degree in Cybersecurity, Information Systems, Business Analytics, Computer Science, Computer Information Systems or related field or have completed their Bachelor’s degree within the last 12 months, regardless of age.

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