Product Line Manager III

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.

Salary: $108,000.00 - $148,500.00 Location: Hillsboro,OR, Santa Clara,CA You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.  At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits .  Product Line Manager III – CMP SBU FSO Focal    Role Purpose   Supports CMP service operations performance across the region while serving as the FSO focal point for CMP field product support and execution. Drives cross-functional execution across service contracts, equipment performance, supply chain, quality, cost, field readiness, and customer escalations to deliver operating plan commitments and improve customer experience.   Core Operational Responsibilities   Serve as the FSO focal point for CMP field product support, operational execution, and alignment.   Matrix-influence FSO, SBU/PLM, Sales, SAMs, SPO, Planning, Supply Chain, Quality, Engineering, and TPS to achieve regional business and service objectives.   Drive execution of regional CMP service priorities and maintain alignment between customer needs, field requirements, and business objectives.   Identify execution gaps and drive corrective actions through closure.   Service Contract & Financial Performance   Track and drive CMP service contract KPIs, including Uptime, Availability, service quality, and cost performance.   Review material consumption, labor performance, and service events to identify opportunities for margin and cost improvement.   Drive actions to improve service contract performance and reduce recurring operational losses.   Support service agreement execution and performance reviews for strategic CMP customers.   Field Escalation, Reliability & Product Support   Lead high-level Service CMP customer and field escalations, ensuring clear ownership, priorities, and closure plans.   Partner with Engineering, SBU/PLM, TPS, and FSO teams to address recurring equipment and service issues.   Drive implementation and proliferation of corrective actions and field solutions.   Support reliability improvement initiatives focused on reducing downtime and recurring service events.     Repair, Refurbishment & Supply Chain   Drive CMP repair and refurbishment programs with Engineering and Supply Chain, including qualification and field adoption.   Support opportunities to improve parts utilization, repair capability, and service cost.   Work with regional teams to address critical parts shortages and supply-chain-related field escalations.   Support development and execution of new service and cost-reduction programs.   Field Readiness, SAR & Service Solutions   Ensure CMP field teams have the required technical readiness, maintenance capability, documentation, parts, and support infrastructure for service contract execution.   Support Service Agreement Readiness (SAR) for new and existing contract opportunities.   Ensure new products, features, and service solutions have appropriate field readiness