Sr Manager, Digital Product - Operational Planning

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. CVS Business Unit: Signify Health Location / Logistics: Remote position in US with some travel required Job Summary We are looking for a dynamic, experienced Senior Product Manager to join the Signify Health Outreach team in a newly created role at the intersection of data, operations, and product strategy. This role owns the analytical foundation and product capabilities that allow our organization to forecast demand for member outreach, optimize how we allocate capacity to meet that demand, and give operational leaders a clear, data-driven view of where opportunities exist and how effectively we are capturing them.   As the Sr. PM for Operational Planning & Demand Generation, you will step into an early-stage product area with initial prototypes and strategic thinking already in place — and significant building still ahead. You will take that foundation, sharpen the vision, and drive the development of the planning capabilities this function needs to operate at its best. A key part of this work will be bringing to life an internal planning tool that visualizes supply and demand across both outreach capacity and clinician availability, alongside a recommendation engine that helps the organization optimize how that capacity is allocated. These tools will serve internal operators directly and will also inform downstream systems responsible for generating detailed clinician capacity plans — making accuracy, usability, and reliability equally important.   You will collaborate with and influence cross-functional partners across Engineering, Analytics, Finance, and Operations — working effectively across organizational boundaries where you will need to lead through influence rather than direct authority. Our products, industry, and member expectations are evolving quickly — we are excited to add experienced, curious product thinkers to our team. This role reports to the Executive Director, Operational Planning & Demand Generation. Roles and Responsibilities Define and own the product vision and roadmap for operational planning and demand generation — building on existing prototypes and strategic direction to deliver the foundational capabilities needed to forecast outreach demand, model supply and capacity, and surface planning insights that drive better organizational decisions. Own the product development of an internal planning tool that visualizes supply and demand across both outreach capacity and clinician availability — defining the user experience, data requirements, and underlying logic that help operational leaders understand capacity gaps and act on them; partner closely with Engineering and Analytics to bring these capabilities to life. Lead the development of a recommendation engine that helps the organization optimize how outreach and clinician capacity is allocated across member populations; ensure outputs are reliable, interpretable, and actively used in planning and goal-setting. Ensure planning tool outputs inform downstream systems responsible for generating detailed clinician capacity plans; partner with Engineering and cross-functional stakeholders to define integration requirements and maintain data integrity across systems. Define the data inputs required to support accurate forecasting and planning; partner with Analytics, Finance, and Operations to identify, integrate, and maintain those inputs across planning cycles. Navigate a matrixed organizational environment effectively — building trust and alignment with cross-functional partners who do