Health Educator

Health Educator  Location: This role enables associates to work   virtually full-time , except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.   Alternate locations may be considered if candidates   reside   within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless   accommodation   is granted as required by law. ​ The Health Educator  is responsible for responding to inbound inquiries for disease management or medication alert programs. How you will make an impact: Provides information to members eligible for disease management or medication alert programs. Makes outbound attempts to program members to provide health information according to program standards. Receives or places calls to members who have failed to enroll with disease management to encourage their enrollment in the correct disease management program. Diffuses situations with members who are resistant to health coaching and/or disease management interventions. Provides consultation to department associates regarding methods/approaches to help members recognize and overcome barriers to improve their health. Assists with increasing participants motivational level by addressing barriers and assessing needs. Focuses on improving member health by promoting incremental behavior change leading to healthier outcomes. Conducts behavioral assessments to identify individual member knowledge skills and behavioral needs. May coordinate with others in the multi-disciplinary clinical team.

Requires BA/BS in appropriate field of specialization and minimum of 2 years of related experience in direct care health education exercise instruction or patient education; or any combination of education and experience which would provide an equivalent background. Preferred Experiences, Skills and Capabilities: Prior experience in health coaching, disease management in a call center environment, and/or patient education and behavior change techniques and strong understanding of disease management principles is preferred. Certification or advanced certification and/or license appropriate to field of specialty preferred. For associates working within Puerto Rico who are member or patient facing either in a clinical setting or in the Best Transportation unit, a current PR health certificate and a current PR Law 300 certificate are required for this position. For candidates working in person or virtually in the below locations, the hourly rate* range for this specific position is $27.46 to $41.18     Location: New York       In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company.  The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.         * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount