Reliability Specialist

From commercial office space and manufacturing to multi-site retail portfolios, we manage and support over 1 billion square feet of facilities space for the nation’s leading organizations. We provide comprehensive facility services ranging from mechanical maintenance and self-performed, site-based operations to energy-efficiency upgrades and supplier-managed interior/exterior maintenance. Job Summary We are seeking a detail-oriented and data-driven Reliability Specialist to improve maintenance effectiveness, asset reliability, and operational performance across EFS operations. This role leverages KPI analysis, maintenance data, and reliability best practices to identify performance gaps, reliability risks, and opportunities to improve maintenance outcomes.The Reliability Specialist partners with account teams, operations leadership, and CI&R stakeholders to evaluate maintenance performance, support reliability initiatives, facilitate Lean Six Sigma-based problem solving, optimize preventive maintenance programs, and strengthen asset data quality. Success in this role is measured by the ability to translate data into actions that improve reliability, maintenance execution, asset performance, and long-term operational results Essential Duties & Responsibilities Reliability Performance Analysis & KPI Management

Develop and analyze reliability, maintenance, and operational KPIs to identify performance gaps, emerging risks, and opportunities to improve asset reliability and maintenance effectiveness

Reliability Reporting & Data Storytelling

Translate maintenance and operational data into actionable recommendations, dashboards, and reports that support decision making by account teams, site leadership, and CI&R stakeholders

Lean Six Sigma-Based Reliability Improvement

Facilitate structured problem-solving efforts using Lean Six Sigma methodologies to improve maintenance processes, reduce recurring failures, eliminate waste, and improve service delivery performance

Continuous Improvement & Reliability Initiatives

Lead and support continuous improvement initiatives focused on maintenance execution, work management practices, technician productivity, PM effectiveness, and asset performance

PM Optimization & Asset Data Quality

Evaluate preventive maintenance strategies and asset data quality to identify optimization opportunities, improve maintenance program effectiveness, and support long-term reliability objectives

Additional Responsibilities & Operational Support

Perform other duties as deemed necessary by Operations and CI&R leadership in support of reliability, asset management, and operational excellence objectives

Bachelor’s degree (BS) in Engineering (preferably Reliability, Industrial, or a related discipline) from an accredited college or university; or 2 to 5 years of relevant engineering experience and/or specialized training in reliability or industrial engineering; or an equivalent combination of education and practical engineering experience A minimum of 2 years of experience supporting Continuous Improvement, Lean/Six Sigma, reliability, maintenance, operations, or data analysis activities. Experience developing, maintaining, or interpreting KPIs, dashboards, scorecards, or trend reports. CMMS platform experience required; Corrigo experience preferred. Experience supporting PM optimization, asset data validation, or maintenance program improvements is preferred Must possess a valid driver’s license. Ability to travel to Canada (valid Passport) preferred Lean/Six Sigma certification is strongly preferred: Ability to achieve Green Belt certification within 12 months Strong written and verbal command of the English language required Advanced proficiency in MS Excel, including Power Query, pivot tables, formulas, data validation, and troubleshooting; macro experience preferred Experience developing reports or dashboards using Power BI or similar reporting tools