Manager Workplace Management India (Facilities & Services)

Manager, Workplace Management (Facilities & Services) – India   Area - India, Emerging Markets Department- Workplaces, HR Direct Reporting Line - Sr. Director HR India Indirect/secondary reporting line - Director Workplaces EM Personnel Managed - External/Vendor Managed Resources   Purpose & Overall Relevance for the Organization: The Workplaces function is responsible for the end-to-end active management of the adidas Real Estate Portfolio including leases and transactions of all properties, as well as the design, construction and operations of adidas offices, showrooms and Distribution Centres. In this role you are responsible for the workplace operations, quality management, development and coordination of workplace services across the adidas India Market Office portfolio. You will ensure safe, compliant, efficient and engaging workplace environments that support business performance, employee experience and the adidas culture. As the Workplace Management lead for India, you will drive operational excellence across multiple locations, ensuring the highest quality standards for workplace services, facilities operations and employee experience. You will lead workplace service delivery, vendor management, local workplace projects, budget management and continuous improvement initiatives while ensuring alignment with India HR strategy and priorities, as well as regional and global Workplace standards. This role will set the highest quality standards for all location-related workplace operations while continuously seeking opportunities to improve service quality, workplace experience, sustainability and operational efficiency. Key Responsibilities:

Lead workplace operations across the adidas India Market Office portfolio, ensuring consistent, compliant and high-quality service delivery across all locations. Plan, organise, monitor and continuously improve workplace operational processes, standards, procedures and service delivery models to achieve maximum customer satisfaction and operational excellence. Steer, coordinate and manage all assigned workplace services including hard and soft facilities management, reception, catering, hospitality, security, fleet management, workplace maintenance, cleaning and other workplace support services. Develop, optimise and continuously improve assigned workplace services to enhance employee experience, service quality, operational efficiency and sustainability outcomes. Act as the primary interface between adidas and assigned external service providers, ensuring strong governance, service performance, compliance and value delivery. Lead supplier sourcing, tendering, contract management and vendor performance reviews in partnership with Procurement, including commercial evaluation, supplier selection recommendations, mobilisation and ongoing performance management. Develop and manage Workplace operating and capital expenditure budgets, including planning, forecasting, reporting and cost control. Lead and support workplace projects, refurbishments and operational improvement initiatives, ensuring delivery against scope, budget, timeline and quality expectations, while partnering with Design & Delivery teams where appropriate. Support space management activities to ensure effective allocation, utilisation and optimisation of workplace space across the portfolio. Manage day-to-day landlord and property management relationships. Help shape the future of Workplaces within India and create a sustainable foundation that supports changing business and employee needs. Partner closely with HR and business stakeholders to deliver workplace activations, events and employee experiences that bring the adidas culture to life within the physical workplace and support India HR priorities. Translate regional and global Workplace strategies, standards, policies and initiatives into practical and effective solutions for the India market. Build strong