Lead Workforce Intelligence Researcher - Employee Listening, Culture & Engagement

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

SUMMARY   Serves as the enterprise authority on employee experience, culture, engagement, and workforce sentiment. Defines the employee listening research agenda, establishes methodologies and governance standards, and translates employee voice into enterprise-level insights that inform people strategy, leader action, and business outcomes. This role uses AI responsibly to deepen insight generation, pattern detection, and strategic decision support while protecting employee privacy and trust.

Enterprise Domain Leadership   Research, Insights & Methods   • Act as the enterprise authority for employee listening, engagement, culture, and employee experience research.   • Establish methodologies, frameworks, standards, and governance for enterprise listening programs.   • Define the strategic research agenda and proactively identify emerging employee experience risks and opportunities.   • Represent Workforce Intelligence as the senior subject matter expert for employee listening and engagement.   • Design and lead quantitative and qualitative research on engagement, culture, belonging, trust, leadership effectiveness, and organizational health.   • Evolve listening strategies across surveys, lifecycle feedback, focus groups, interviews, open text, and emerging listening channels.   • Connect employee feedback with workforce, operational, and business data to identify root causes and actionable opportunities.   • Monitor trends and benchmarks to keep   listening   practices current, credible, and business-relevant.     AI-Enabled Research & Innovation   Strategic Advisory & Influence   • Use AI-enabled text analytics, thematic analysis, and pattern detection to synthesize open comments and qualitative feedback faster and more consistently.   • Identify opportunities to combine structured workforce data with unstructured experience signals while maintaining privacy, transparency, and appropriate governance.   • Partner with data science, technology, and product teams to evaluate AI-enabled listening capabilities and improve insight delivery.   • Apply responsible AI principles to ensure employee listening insights are explainable, ethical, and used to support action rather than surveillance.   • Partner with HR leaders, COEs, HRBPs, and business leaders to translate research findings into action.   • Deliver executive-ready narratives, recommendations, and decision support that clarify what matters and what to do next.   • Influence enterprise people strategies through evidence-based recommendations and thought leadership.   • Operate with significant autonomy and shape decisions through expertise and influence rather than formal people leadership.     REQUIRED QUALIFICATIONS   •   Bachelor's degree in Industrial -Organizational Psychology, Organizational Behavior, Human Resources, Behavioral Science, Statistics, Analytics, or related field.   • 8+ years of experience in employee research, engagement, Workforce Intelligence, organizational effectiveness, or related work.   • Expertise in research design, survey methodology, quantitative and qualitative analysis, and executive storytelling.   • Ability to advise senior leaders and translate complex research into practical business recommendations.   SCOPE & IMPACT