Department Specialist

Position Purpose: To complete a variety of specialized duties that support the functional operations. The duties in the department specialist job family focus on tasks and/work that are unique to the department and require knowledge and skills that are beyond what are required for general office work. Key Responsibilities include, but are not limited to: • Assist with total store Customer Service for the Division • Maintains complex records. • Responds to inquiries in area of responsibility. • Collects data/information for dep. Use in special projects or reports. • Checks information for accuracy. • Prepares and balances data. • Answers dept. phones as needed and routes to appropriate area. • Reviews information/data and makes decisions within very defined guidelines, parameters, and instruction. • Examines and prioritizes documents to determine work to be completed or best course of action. • Collects information for specific department reports. • Creates and maintains complex reports. • Sorts, files and maintains invoices, receipts, contracts, or other special department documents. • Compiles minor statistical data. • Makes and checks routine one and two step math calculations. • Completes keyboarding projects such as preparing correspondence and mailings. • Checks own work for accuracy. • Coordinates special programs and/or events. • Reviews and/or compares information/data and makes determination within defined guidelines, parameters, and instructions. • Maintains complex records and files, and search and investigate information found in files. • Compiles information and data from various sources for specific departmental reports, and creates reports, graphs and data comparisons. • Posts records and process departmental documents requiring knowledge of functional area. • Completes detailed keyboarding projects such as preparing correspondence from rough drafts and completing specialized department forms. • Responds to inquiries that require specialized knowledge of the function to respond. • Analyzes and develops major projects and carries projects through to completion. • Research and interpret a variety of levels of information. • Maintains unit documents such as ledgers, financial records, service information, etc. • Coordinates and implements approved changes in policies and procedures affecting unit. • Provides advice and assistance to other employees in unit and acts as liaison to other units. • Monitors daily work of a group of lower level specialist and make adjustments in division of work to ensure timely accurate completion of work. • Trains new employees on job tasks. • Acts as a resource to staff in work group. • Provides input to management on performance reviews of staff in work group. • May participate in interviews and provide input to management during selection process of new members to work group. Qualifications: The following are preferred: Education Level: • Associates degree or equivalent work experience • Graduate of the Retail Management Certificate Program preferred Experience Level: • 2-4 years in grocery retail organization preferred • 2-4 years of administrative experience preferred • Marketing experience preferred Skills and Experiences: • Strong written and verbal communication skills. • Excellent keyboarding skills • Math skills at a specific level (i.e. one step: addition, subtraction, multiplication, division or two step percent calculations or more advanced) • Excellent computer skill: word processing and/or spreadsheet • Be detail oriented, ability to organize, and strong analytical skills. • Possess ability to direct, organize, lead and control work group staff. Pay Transparency The pay range is $25.38 to $34.90 per hour, but no less than the local minimum wage. Starting rates will vary based on