Content Quality and Evaluation Specialist - Spanish
TikTok
- Location
- Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
- Employment
- Full Time
- Work model
- On-Site
- Level
- Mid
- H-1B history
- 148 approvals (FY2023)
Skills
About this role
About the team The Safety Model Operations [SMO] team is responsible for building, optimizing, and maintaining machine learning models and operational processes that support TikTok's Trust & Safety systems. We ensure that automated safety models perform effectively in identifying harmful content, mitigating risks, and maintaining a safe user environment across regions.
The SMO Delivery Team plays a critical role in the organization. Its primary responsibility is to carry out the full spectrum of quality assurance activities for each project. This includes: - Conducting detailed reviews and complex RCA's to ensure labeling accuracy and consistency - Monitoring quality performance and compliance against project-specific KPIs - Identifying trends, risks, and potential gaps in processes or guidelines - Providing structured feedback and improvement recommendations to the Central Project Team - Supporting continual optimization of workflows, tools, and evaluation methodologies - Improve Model performance of AI models