AVP, Principal API Engineer - Digital (L11)

Role Title: AVP, Principal API Engineer - Digital (L11) Company Overview: Synchrony (NYSE: SYF) is a leading consumer financing company that has been at the heart of American commerce and opportunity for nearly a century. Synchrony delivers credit and banking products that empower tens of millions of consumers to improve their financial lives and access what matters most. Leveraging innovative solutions that are shaping the future of retail commerce, Synchrony supports the growth and success of some of the nation’s most respected brands, alongside hundreds of thousands of small and midsize businesses, including health and wellness providers. Committed to excellence in service and culture, Synchrony is proud to be named as #3 as a Great Place to Work® in India and is honored to be ranked the #1 Best Company to Work For® in the U.S. by Fortune magazine and Great Place to Work®. For more information, visit www.synchrony.com. Organizational Overview: Synchrony’s  Treasury Engineering Team  is a dynamic and innovative group focused on delivering technology solutions that support critical financial operations at scale. As part of this team, you will help design, build, and modernize platforms that enable secure, reliable, and efficient treasury capabilities across the enterprise. Treasury Engineering supports complex financial processes that may appear simple to customers and business users, but operate behind the scenes with significant scale, precision, and resilience. From managing high-volume payment flows to enabling accurate funding, reconciliation, liquidity, and settlement processes, our systems help ensure transactions move smoothly and reliably around the clock. The team leverages modern engineering practices, automation, cloud-native technologies, data-driven insights, and resilient architecture to manage the continuous flow of financial information across millions of accounts and transactions. Our work is essential to maintaining operational excellence, improving efficiency, and supporting Synchrony’s broader financial ecosystem. We foster a collaborative environment where engineers are encouraged to solve complex problems, innovate, and grow their careers. If you are passionate about building scalable financial technology, driving automation, and shaping the future of treasury platforms, Synchrony’s Treasury Engineering Team is the place to be.

Summary/Purpose: We are looking for a hands-on  Principal Engineer / Tech Lead  who can both build and guide the delivery of  production-grade agentic AI and cloud-native applications . This role is focused on treating AI agents and intelligent services as  enterprise software systems —engineered with strong architecture, reliability, security, scalability, and operational readiness—not as isolated prompt experiments. This person will own the engineering quality bar for 1–2 delivery teams, driving excellence across  cloud engineering practices, distributed system design, Java and Python development, Spring Boot services, Kafka-based event architectures, testing, evaluations, CI/CD, observability, and on-call readiness . They are expected to write code approximately 60% of the time while leading design reviews, mentoring engineers, establishing patterns, and ensuring delivery teams build solutions that are resilient, maintainable, and production-ready. The ideal candidate brings strong  design thinking  skills—able to translate business problems into scalable technical solutions, balance user needs with engineering constraints, and guide teams through iterative discovery, prototyping, validation, and delivery.

Lead the design and delivery of production-grade agentic AI and cloud-native applications, ensuring scalability, reliability, security, maintainability, and operational readiness. Own the engineering quality bar for 1–2 teams by setting standards for architecture, code quality, testing, CI/CD,