Program Manager, Supply chain, JWO

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. We are optimizing the shopping experience for Amazon’s Customers in the Physical retail space. This role will be a key member of the program team located in Hyderabad supporting Just Walk Out (JWO) tech and business teams. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced, high-energy and ever-changing environment. The drive and capability to shape the business group strategy is a must. A successful candidate will: • Have the ability to work independently in a broad array of environments. • Manage cross-functional project teams, planning and organizing, and executing complex projects across multiple organizations and stakeholders to enable the launch of new sites at scale. • Build strong partnerships with operations leaders to understand improvement opportunities. • Have the ability to work in fast-paced environment. • Confidence operating in a highly ambiguous and iterative business space. • High attention to detail including proven ability to manage multiple, competing priorities simultaneously. • Willingness to challenge and influence senior leaders. • Able to work in a diverse team. Key job responsibilities • Monitor end-to-end supply chain operations to ensure adherence to service levels, timelines, and quality standards. Deep dive operational metrics and support process improvement initiatives. • Proactively identify risks, gaps, and trends, and drive corrective and preventive actions to maintain operational efficiency. The individual should monitor risks and coordinate with diverse stakeholders to mitigate issues. • Mentor and support team members depending on business requirement. • Coordinate with stakeholders on shipment requirements acting as an execution POC and providing timely updates to leadership to support strategic decisions. • Create and maintain BOM (Bill of Materials) support execution order placement. • Manage communication with vendors on inventory handling and operational requirements.

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