Director, Technical Program Management
BitGo
- Location
- Palo Alto, California, United States
- Work model
- On-Site
- Level
- Staff
- Salary
- $200k – $230k/yr
- H-1B history
- 1 approvals (FY2023)
- Posted
- 37m ago
About this role
BitGo (NYSE: BTGO) is the digital asset infrastructure company delivering custody, wallets, staking, trading, financing, stablecoins, and settlement services from regulated cold storage. Since 2013, BitGo has focused on accelerating the transition of the financial system to a digital asset economy. BitGo maintains a global presence and multiple regulated entities, including BitGo Bank & Trust, National Association, the first federally chartered digital asset trust bank owned by a publicly traded company. Today, BitGo serves thousands of institutions, including many of the industry's top brands, financial institutions, exchanges, and platforms, and millions of investors worldwide. For more information, visit www.bitgo.com.
This role will require being full-time onsite at our Palo Alto office to support collaborative team dynamics and innovative problem-solving.
Why this role exists
BitGo's product is the foundation of the crypto industry globally. Our products and services are used by a breadth of client types worldwide: exchanges, banks, fintechs, asset managers, protocols, corporates, and governments. Much of the industry's infrastructure ultimately runs on or intersects with our platform. Delivery at that scale, across that many client types and jurisdictions, is executed by single-threaded PM owners. The individual workstreams are owned. What is not owned is the connective tissue between them: delivery operating rhythm, cross-team dependencies, regulatory submission pipelines, audit-driven remediation programs, etc that cut across product, engineering, compliance, legal, and finance.
You will join as the first program manager for R&D and build the Technical Program Management function from scratch within your first year. This is not a process-improvement role. It is an execution-risk role at a public company where missed delivery on regulated commitments has audit, examiner, and investor consequences.
What you will own
Timely and predictable delivery of product. This is the mandate everything else serves. You own delivery integrity across the product portfolio: dates that mean something, cross-team and cross-entity programs (acquisition integrations, legal-entity restructurings, partner and vendor migrations) executed end-to-end, and early escalation the moment a plan and a commitment diverge. When BitGo says something ships, it ships.
Building trust between product and our regulatory, compliance, legal, finance, and audit partners. Run the programs where product delivery and control exposure intersect: new-product regulatory review pipelines with fixed examiner deadlines, remediation of audit findings where the fix is a product build, and delivery against commitments made to regulators. These partner teams need to trust that product's plans are real and product needs to trust that review clocks are predictable; you are the person who makes both true, and who forces conflicts between remediation timelines and exposure windows into explicit decisions rather than letting them ride.
Portfolio dependency and capacity integrity. Maintain the single source of truth for where resources are allocated, which programs must land when, and what is at risk. Surface contradictions, such as committed goals with unstaffed critical-path dependencies, duplicate ownership, or cross-team dependencies that live in nobody's plan, before they surface as quarter-end misses. Build a credible picture of keep-the-lights-on load so real capacity is known, not guessed.
Portfolio dependency and capacity integrity. Maintain the single source of truth for where resources are allocated, which programs must land when, and what is at risk. Surface contradictions —