Employee Services Specialist – Onboarding (Fixed Term)

Employee Services Specialist – Onboarding (Fixed Term) Contract State/Province: Philippines Business Group: DCS Legal Entity: AECOM Global Business Services - Philippines ROHQ Business Line: Geography OH Work Location Model: Hybrid Operating Group: Group Support Primary Location: PH - Taguig City, Bonifacio Stopover Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us.

This role is primarily responsible for providing administrative support and coordination to recruiting operations including onboarding and post-acceptance activities in compliance with the service level agreements, processes, policies, and procedures. Create and distribute assigned offer letters Collects onboarding documentation and processes Process requests relevant administer changes of assigned offer letters Acts as point of contact for all questions related to pre-employment activities from candidates, relevant prehire actions to the recruiting processes, hiring managers and HR  Ensures compliance with all state and corporate regulations and laws Ensures strict adherence with standard protocols for electronic personnel file management and document storage Orders background checks, tracks completion, and assists in review and analysis of results  Prepares and communicates candidate background check clearances Connects with relevant key stakeholders and support groups to assist with onboarding, account creation, set-up, and IT requisition  Ensures all regional onboarding notification systems and processes are followed and updated to ensure local stakeholders are continuously informed Performs and tracks onboarding data entry for large volume of hires   Ensures accuracy of all data processed and entered in HR systems Engages and builds relationships with hiring team (hiring managers and recruiters) Escalates and analyzes identified issues and concerns to the Team Lead for timely resolution Keeps oneself updated of current processes and incorporates documentation updates Supports selected simple process improvements to streamline processes Qualifications Minimum Requirements: Degree in Human Resources or a related field Intermediate proficiency in MS Office tools   Basic knowledge and understanding of HR processes and procedures (creation of offer letters, facilitation of background check, and maintenance of employee data records) At least 2 years of working experience in an outsourcing, shared services, or similar model with compensation-related role or other similar functions is preferred Experience using Workday, SmartRecruiters, ServiceNow or other similar platforms and tools is preferred Additional Information Attributes:   Ability to be thorough and meticulous in completing assigned tasks and with the ability to propose ways to prevent or eliminate errors, discrepancies & issues. (Attention to Detail)  Ability to maintain good customer relationship with the ability to initiate ways to improve customer experience (Customer Service)  Ability to effectively communicate within a varied audience and internal and external customers