Senior Operations Engineer, MetalDev

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com.

CoreWeave’s MetalDev team is seeking an experienced Senior Operations Engineer to join the MetalDev Operations team. Reporting to the Engineering Manager, this hands-on technical role focuses on service reliability, observability, and operational excellence.

You will develop deep expertise in the Redfish-based services and automation tools used by frontline operations teams during data center bring-ups and in production environments. You will identify gaps in tooling and operational processes, partner with the engineering team to develop and validate fixes, and help ensure our automation operates reliably at scale.

You will also submit change requests to hardware and firmware vendors, validate vendor-provided fixes, and continuously improve runbooks and on-call documentation to reduce recurring incidents and operational toil.

In this role, you will work with cutting-edge infrastructure, including high-performance NVIDIA GPU servers, Cooling Distribution Units (CDUs), NVLink switches, and power shelves supporting GB200 and GB300 Vera Rubin NVL72 systems and custom in-house hardware. You will collaborate closely with the Hardware Engineering, Fleet Operations, and the Service Engineering teams.

Approximately 80% of the role will focus on day-to-day operations, production support, and incident response. The remaining 20% will focus on improving operational processes, observability, documentation, and remediation capabilities and automation to prevent recurring incidents and increase service reliability.

Triage and Troubleshooting

• Troubleshoot the team owned services, including initialization and reboot issues.

• Diagnose problems involving BMCs of, servers, DPUs, power shelves, Cooling Distribution Units (CDUs).

• Monitor fleet health, identify unhealthy devices, and coordinate remediation using established tools and procedures.

• Partner with Fleet Operations and other engineering teams to resolve complex or recurring production issues.

• Perform root-cause analysis and post-incident reviews, ensuring corrective actions are documented, tracked, and completed.

• Maintain clear incident communications, runbooks, escalation procedures, and operational records.

• Support the team owned services in production environments and participate in the team’s on-call rotation.

Observability, Reliability, and Vendor Partnerships

• Own monitoring, dashboards, alerts, and operational KPIs for the team owned services using Prometheus and Grafana.

• Define reliability objectives and drive measurable reductions in incidents, escalations, and recurring support requests.

• Investigate hardware, firmware, and issues in partnership with internal engineering teams and external vendors.

• Manage vendor support